Vista Security Center not showing Live OneCare

[Guest]

I installed the 90 day free trial of Microsoft's Windows Live OneCare virus
protection s/w and the Vista Security Center shows that Virus protection is
not installed.

The LiveOne icon is green in the taskbar and shows that the status is good.
I was hoping that using LiveOne would eliminate any compatibility issues with
Vista. Looks like that was a wrong assumption.

We also had Spysweeper installed then removed it when we saw that Windows
Defender was already on the computer. We uninstalled SpySweeper and now get
the message in Security Center that SpySweeper is running.

Any help cleaning up Windows Security Center would be appreciated.

 

[Guest]

Back to the pint before installation (use restore point). Next uninstall
SpySpyware and run instalation of Windows Live OneCare. Installation is very
qick but tune-up takes sevearal hours. Today I have installed this software.
It works perfect and Vista Security shows that computer is protected by
Windows Live.

 

[Guest]

Looked into restoring but the restore points did not go back more than 10
days ago.
Couldn't find the point at which Live OneCare was installed.

 

[Guest]

Windows Live OneCare 1.5 is compatible with Vista, reporting its status to
Windows Security Center.

Regarding the SpySpyware issue, I'd recommend you to contact the company
that develops this product. They seem to have a bug in their uninstall
component. They are supposed to delete their instance from the WMI Windows
Security Center store when their product is removed. Let me know if you want
details on how to clean the Windows Security Center store yourself.

Thanks,
Marcelo

 

[Guest]

Windows Security Center is not showing Live OneCare's status. Windows Live
OneCare 1.5 looks to be compatible with Vista but it still shows Malware
protection red with "Virus Protection" Not found and "Spyware and other
malware protection" off. It also shows that the Windows Firewall is turned
off. The Windows Security Icon in the task bar shows red. Do I have a problem?

JimR(MVP) in another thread in this newsgroup 3/4/2007 - OneCare (or Vista)
shutting down FW and AS? - says that "One Care disables Defender and the
Windows firewall because it has its own firewall and spyware protection. This
is by design." There is also another thread with some good info - OneCare....
Confused?.

I suppose I could go into Windows Security Center and set "I have a firewall
program that I'll monitor myself", "I have an antivirus program that I'll
monitor myself" and "I have an antispyware program that I'll monitor myself".
That removes the Windows Security Center icon from the task bar.

For simplicity's sake it just seems that Windows Security center should
indicate that all three s/w's are installed and running and leave the Windows
Security Center Icon in the task bar. This would give the status of other
settings such Internet security, user account control and auto update.

I had put a ticket in with WebRoot who sent me a clean up program. It
cleaned up the "SpySweeper" running indication in Windows Security Center.

 

[Guest]

Windows One Care is supposed to report its state to Windows Security Center.
There seem to be a bug in WMI where its store gets corrupted; that's where
Windows Security Center keeps the state of all the security products in your
machine.

Have you tried uninstalling OneCare and trying again?

 

[Guest]

Yep, just uninstalled and reinstalled... same results. OneCare happy. WSC
not so happy.

Another thing that could be confusing to some users is that WSC shows
Defender turned off (which I now understand is normal with OneCare) but is
asking to be turned on. It would be very tempting to click the Defender "Turn
on now" button.

 

[Guest]

Looks like this OneCare and Windows Security Center issue is a case of a
lack of communication from the OneCare team. It also looks like it is
considered normal by some see
http://forums.microsoft.com/WindowsOneCare/showpost.aspx?postid=1316604&siteid=2.

I wonder when having a red or yellow security warning status became normal?