Vista Home Premium to Ultimate Upgrade

[Don G]

Seems that a number of individuals have had issues with upgrading legitimate
copies of Vista Home Premium to Vista Ultimate. Using the upgrade media
provided, the upgrade seems to fail during the last few steps by indicating
rather cryptically that a component could not be configured. There is no
indiation as to which component didn't get configured.

Now, I do not understand why this should happen. I used the upgrade advisor
which indicated to me that the recommended version of Vista was Ultimate and
there were no hardware/software/driver issues identified.

Why can't I just upgrade then? Why do I have to disable all drivers except
for the video, keyboard, and mouse to get a good upgrade? All drivers are
Vista certified - I have no hardware whatsoever that isn't certified with
Vista and am assuming that this certified hardware comes with certified
drivers.

I have been unsuccessful so far in updating my system. I would really love
to see Microsoft take ownership here and supply us with an upgrade disk that
does what it indicates on the box. I should not have this much difficulty
upgrading my system. After all, Microsoft developed the upgrade system and is
selling it to the general public. Just insert the disk, add the key, and
click install. What could be easier?

Does anyone have any suggestions? I do not really want to go through the
hassle of disabling all drivers - if that is required, then instructions
should have been included with the update disk on how to do this. Will
Microsoft change this and provide a cleaner install DVD. If not, can I get my
money back? Should I upgrade to something else?

 

[Hobo]

I am having a similar problem upgrading from Home Premium 32 to Ultimate
64. When I purchased the Vista Ultimate Upgrade package (32 and 64
included) I had the Fry's salesman verify that I had the correct
version. I want to do a non-destructive upgrade so I do not have to
re-install a ton of programs and back up and restore over 600GB of
files. I am willing to take the chance to save several days of
repetitive work.

When I try to install from the 64 DVD the error message tells me I must
perform the install from Windows. When I try installing from Vista 32
(with or without the RC1 beta) to 64 it tells me that the upgrade
function has been disabled and I have to do a clean install.

To the best of my knowledge all Vista 64 versions require a
clean install and always have. It would seem that the sales
person you dealt with may not have been aware of that or he
misunderstood what you were asking.

Hobo

 

[Seven Suns]

I'm having the same issue as Dr. Don.

I have the 32-bit version of Vista, so would assume that i don't need to do
a full install. I just reloaded Vista premium and then updated drivers, so
this system is clean. I won't go in to why i had to reinstall and why i
think Vista is ... (sorry, this deserves a post of it's own.)

I ran the Vista Advisor and get the 3 green checks, then checked for any
needed windows updates (nothing needed...). No firewall, no anti-virus on
system to blame installation issues on.

When i do the upgrade, i have to go into the digital locker and get the key.
I do the install and it goes out and gets the most updated installation
programs and then starts the installation. An hour and a half later the
screen shows the installation is in the last step and in the final actions of
finishing the upgrade, then i get the worthless message that something was
wrong and can't complete the upgrade. it fails to give you any indication of
what that might be.

I do a full shutdown, restart the computer and begin the process again.
Same exact outcome. I've been at this 5-6 hours with nothing to show for the
time.

Any suggestions on what may be causing the issue and how i can resolve?

Thanks,
Steve