Vista Help and Support not working.

[Mr. Arnold]

All I get now is help topic not found and the content is under construction.
This is when I start-up H&S or try to find any topic in the search box.

 

[Malke]

All I get now is help topic not found and the content is under
construction. This is when I start-up H&S or try to find any topic in the
search box.

Fix Windows Vista Help & Support - Kristan Kenney -
http://tinyurl.com/2cxe7l
This is a registry fix that reassociates the .xml file type with default
settings.

Also see Images in Windows Vista Help and Support are not displayed
correctly - http://www.winhelponline.com/articles/194/1/

Malke

 

[Mr. Arnold]

I really don't know why H&S has gone on the blink like this with the
messages.

Help Topic Not Found
This content under construction
We were unable to retrieve the requested topic.

 

[Mr. Arnold]

Mr. Arnold,

Did you try Method Two from the above post?

http://www.vistax64.com/tutorials/87497-help-support-vista.html

Is there any other way to get to that Fix Help.reg file without logging in
somewhere?

 

[PaulM]

Right here, it a VBScript.
http://www.paulsxp.com/forum/viewtopic.php?f=16&t=114

--

 

[Mr. Arnold]

Mr. Arnold,

Yes, you can copy and paste this below between the lines into Notepad
and name it whatever.reg. Afterwards, just right click on it and click
Merge.

Well, I do see that the H&S is working in a limited capacity, which it may
have been doing all a long:

1) If you go to help from a Vista feature with on-line H&S setting enabled,
it will show the help topic. But it's not formatted.

2) If you do have H&S off-line setting enabled when doing #1, then one gets
the error screen I have posted.

3) If I start H&S from Start button menu, then I get the screen that I have
previously posted.


It's not a show stopper but gee what can be said about this, other than,
it's not good.