Vista crashes when waking up from hibernate/sleep


S

Steve

I am running Home Premium SP1 on an MSI laptop with 2 gb of ram, an NVIDIA
GeForce 8600M GT w/512 mb of dedicated VRAM, Realtek HD Audio and a
Bluetooth Mouse. The only thing running in my System Tray is AVG, but it
crashes even with that disabled. I have gone into the TaskMana

Whenever I put the computer into sleep, hybrid sleep or hibernate mode, it
crashes to blue screen displaying the following error message:

STOP: 0 X 0000007E (0 X 0000005, 0 X 00000000, 0 X 8C32FC54, 0 X 8C32F950)

I have already tried the following:
1) Tried to apply several hotfixes, all of which Vista refused to apply due
to the fact they had already been installed.
2) Ran powercfg -a to determine which mode my hardware supports - S3.
3) Implicitly followed the directions on this website
http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html
4) Upgraded my video drivers to the most current, after learning the driver
file nvlddmkm.sys, version 156.80 was causing Windows to stand by or
hibernate slowly. I am now using the 179.13 drivers, which includes the
179.13 version of the nvlddmkm.sys driver file. The Performance Information
and Tools message suggesting the problem with the 156.80 file keeps coming
back no matter how many times I tell it to Remove From List. The date
reported is October 9, 2008. I only recently installed Vista (like a week
ago), so I'm pretty sure I have been having this problem since I dumped XP.
5) I have scanned my BIOS settings to see if there is anything related to
power management, but couldn't find anything.
6) My computer uses an Intel chipset and is an ACPI x86 based PC (Intel duo
core). Intel Speed Step Technology is enabled in the BIOS, which I think is
what enables disk caching on my hard drive (which is also enabled).
7) Disabled everything in the Startup List.
8) Disabled all the processes via Task Manager.

Any help would be much appreciated.
Frustrated in Canada
 
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R

Richard Urban

I would start by turning off speed step. It has nothing to do with caching.

Speed step slows down the CPU to save power when it thinks that it can be
done safely. Who knows if it is making the correct decision.
 
F

Frenchy

Steve said:
I am running Home Premium SP1 on an MSI laptop with 2 gb of ram, an
NVIDIA GeForce 8600M GT w/512 mb of dedicated VRAM, Realtek HD Audio and
a Bluetooth Mouse. The only thing running in my System Tray is AVG, but
it crashes even with that disabled. I have gone into the TaskMana

Whenever I put the computer into sleep, hybrid sleep or hibernate mode,
it crashes to blue screen displaying the following error message:

STOP: 0 X 0000007E (0 X 0000005, 0 X 00000000, 0 X 8C32FC54, 0 X 8C32F950)

I have already tried the following:
1) Tried to apply several hotfixes, all of which Vista refused to apply
due to the fact they had already been installed.
2) Ran powercfg -a to determine which mode my hardware supports - S3.
3) Implicitly followed the directions on this website
http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

4) Upgraded my video drivers to the most current, after learning the
driver file nvlddmkm.sys, version 156.80 was causing Windows to stand by
or hibernate slowly. I am now using the 179.13 drivers, which includes
the 179.13 version of the nvlddmkm.sys driver file. The Performance
Information and Tools message suggesting the problem with the 156.80
file keeps coming back no matter how many times I tell it to Remove From
List. The date reported is October 9, 2008. I only recently installed
Vista (like a week ago), so I'm pretty sure I have been having this
problem since I dumped XP.
5) I have scanned my BIOS settings to see if there is anything related
to power management, but couldn't find anything.
6) My computer uses an Intel chipset and is an ACPI x86 based PC (Intel
duo core). Intel Speed Step Technology is enabled in the BIOS, which I
think is what enables disk caching on my hard drive (which is also
enabled).
7) Disabled everything in the Startup List.
8) Disabled all the processes via Task Manager.

Any help would be much appreciated.
Frustrated in Canada

I would uninstall the video drivers again, make sure you have Driver
Sweeper for Guru3D.com and run that in safe Mode after you think you
have uninstalled the Video drivers. It has a simple menu for you to
select which drivers you want to uninstall (select the NVIDIA Video
Drivers). It will find a bunch of these left over files, let it remove
them and then do a fresh install of 179.13

I was bugged by an inability to use the NVIDIA Control Panel, and the
above fixed that problem

Frenchy
 
S

Steve

thanks for your help, but it didn't work.
i disabled speed step, but still bluescreened when "waking up."
i uninstalled my video drivers, rebooted into safe mode and ran driver
sweeper, then rebooted again and installed my latest video drivers. the
computer still BSOD-ed while trying to wake up.
any other suggestions?
thanks!
steve
 
C

cqui3

Steve said:
thanks for your help, but it didn't work.
i disabled speed step, but still bluescreened when "waking up."
i uninstalled my video drivers, rebooted into safe mode and ran driver
sweeper, then rebooted again and installed my latest video drivers. the
computer still BSOD-ed while trying to wake up.
any other suggestions?
thanks!
steve


If you have a backup, I would suggest you format your HD and reinstall
Vista. If you no longer have blue screens*, reinstall your programs.
Check after each install.

*If you still have blue screens, I would fault your hardware.
 
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S

Steve

the more i read though this is a pretty common problem with vista, though.
the machine ONLY crashes when i try to use the powersaving features in
vista. i have so far found more than a dozen hotfixes issued by MS to
address hibernate and sleep issues. up until a few weeks ago, i had xp on
here, and never had a problem with using standby mode. i think i'll just
eat up electricity in an oh-so-environmentally-unfriendly-way rather than
wipe my HD and re-install, thank you very much. :)
 
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