vista anti-virus

  • Thread starter Thread starter Stressed out
  • Start date Start date
S

Stressed out

I need help! I recently encuntered a virus (I guess) which is called vista
anti-virus. it has crippled my computer. One of my user desk tops wont even
display icons. I'm a novice at computer stuff. I really have no idea what to
do. Can anyone try to help me?
 
From: "Stressed out" <Stressed (e-mail address removed)>

| I need help! I recently encuntered a virus (I guess) which is called vista
| anti-virus. it has crippled my computer. One of my user desk tops wont even
| display icons. I'm a novice at computer stuff. I really have no idea what to
| do. Can anyone try to help me?



1. Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

2. Disable Notepad's word wrap:
In Notepad.exe; Format --> uncheck; "Word wrap"

3. Download/run Deckard's System Scanner:
http://www.techsupportforum.com/sectools/Deckard/dss.exe

4. Save the scan results (Main.txt and Extra.txt)

5. And then post the contents of Main.txt and Extra.txt in your post in one of the below
expert forums...


{ Please - Do NOT post the HJT and Deckard's System Scanner Logs here ! }

Forums where you can get expert advice for HiJack This! (HJT) and Deckard's System Scanner
Logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.malwarebytes.org/forums/index.php?showforum=7

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://aumha.net/viewforum.php?f=30
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13
 
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
 
dave,

thks for your rapid response. i had no trouble with hijack this however the
dss.exe encounters a problem and has to be clos .. ive tried it 3times .. any
suggestions? thanks again
 
From: "Stressed out" <[email protected]>

| dave,

| thks for your rapid response. i had no trouble with hijack this however the
| dss.exe encounters a problem and has to be clos .. ive tried it 3times .. any
| suggestions? thanks again

When you post to an Expert Forum and create a thread, mention that.
 
PA Bear said:
<pft>
Click to expand...

What's wrong with SUPERAntiSpyware? Granted, one shouldn't depend on
just one anti-malware program, but still, what's wrong with it? I find
that it complements SpyBot Search & Destroy quite well.
 
From: "Daave" <[email protected]>


| What's wrong with SUPERAntiSpyware? Granted, one shouldn't depend on
| just one anti-malware program, but still, what's wrong with it? I find
| that it complements SpyBot Search & Destroy quite well.


Nothing at all is wrong with it.
 
| PA Bear seems to disagree. Perhaps he knows something we don't...

There is nothing. It is a personal opinion at best.
 
What's wrong with S*PERAntiSpyware? Granted, one shouldn't depend on
just one anti-malware program, but still, what's wrong with it? I find
that it complements SpyBot Search & Destroy quite well.
Click to expand...

I didn't say that anything's wrong with SAS. I know that SAS cannot "find
and quarantine" the multiple infections OP is dealing with. In fact, no
combination of anti-spyware and/or anti-virus applications can do so.
 
PA Bear said:
I didn't say that anything's wrong with SAS. I know that SAS cannot
"find and quarantine" the multiple infections OP is dealing with. In
fact, no combination of anti-spyware and/or anti-virus applications
can do so.
Click to expand...

I wasn't aware OP had multiple infections (but I realize it is a
possibility).
 
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