how do i get files to disk while in safe mode

[sunshinebear]

need help with my friends computer.

what it is they have managed to get a bad virus on it even though they have
got AVG on it. (it seem to be working in conection with the AVG so have been
told that i need to re-boot it)
the virus has put an icon on the desk top that says "window xp anti-virus
2008"

now i have got the copmuter in safe mode and have sorted out all the stuff
that they want to keep.

like all there pictures (size 207mb?) and music (1.33gb?).

but what i need to know is how do i get these files to disk or a stick as i
need to do it while the computer is still in safe mode (cant do anything with
the computer out of safe mode)

if i cant do it by putting them to disk or stick if i was to put it in safe
mode with networking and transferd them to another computer say over msn or
some thing like that would i transfer the virus to the other computer. the
other computer is window vista.

i know how to re-boot the computer just dont know how to get the files off
while it is in save mode

they would take the computer to pc world but he lost his job 6 week ago and
they cant afford to take it.

any help please as i have been trying to suss it out for the last 4 days

claire

 

[Pegasus \(MVP\)]

need help with my friends computer.

what it is they have managed to get a bad virus on it even though they
have
got AVG on it. (it seem to be working in conection with the AVG so have
been
told that i need to re-boot it)
the virus has put an icon on the desk top that says "window xp anti-virus
2008"

now i have got the copmuter in safe mode and have sorted out all the stuff
that they want to keep.

like all there pictures (size 207mb?) and music (1.33gb?).

but what i need to know is how do i get these files to disk or a stick as
i
need to do it while the computer is still in safe mode (cant do anything
with
the computer out of safe mode)

if i cant do it by putting them to disk or stick if i was to put it in
safe
mode with networking and transferd them to another computer say over msn
or
some thing like that would i transfer the virus to the other computer. the
other computer is window vista.

i know how to re-boot the computer just dont know how to get the files off
while it is in save mode

they would take the computer to pc world but he lost his job 6 week ago
and
they cant afford to take it.

any help please as i have been trying to suss it out for the last 4 days

claire

Here are a couple of options:
- Copy them to a flash disk while in Safe Mode.
- Temporarily connect the disk as a slave disk to another machine,
then copy the files across.
Since these are data files, there is no risk of infecting the other
machine, provided that you scan them for viruses before opening them.

This would be a good time to ask the owners of the machine about
their backup policy. When the next disaster hits them they might
lose all of their files, e.g. if the hard disk fails or if the file
structure
gets corrupted. A 2.5" disk in an external USB case would make
a low-cost but highly effective backup device.

 

[DL]

You dont have a virus you have a malaware/Trojan "windows xp anti-virus"
Windows Defender
SpyBot Search & Destroy
Adaware
are all free malaware scanning apps

 

[Moi]

Well known virus!

 

[Patrick Keenan]

need help with my friends computer.

what it is they have managed to get a bad virus on it even though they
have
got AVG on it. (it seem to be working in conection with the AVG so have
been
told that i need to re-boot it)
the virus has put an icon on the desk top that says "window xp anti-virus
2008"

now i have got the copmuter in safe mode and have sorted out all the stuff
that they want to keep.

like all there pictures (size 207mb?) and music (1.33gb?).

but what i need to know is how do i get these files to disk or a stick as
i
need to do it while the computer is still in safe mode (cant do anything
with
the computer out of safe mode)

if i cant do it by putting them to disk or stick if i was to put it in
safe
mode with networking and transferd them to another computer say over msn
or
some thing like that would i transfer the virus to the other computer. the
other computer is window vista.

i know how to re-boot the computer just dont know how to get the files off
while it is in save mode

they would take the computer to pc world but he lost his job 6 week ago
and
they cant afford to take it.

any help please as i have been trying to suss it out for the last 4 days

claire

For me, the best way to do this task is to take the drive out of the system,
attach it to another XP system, and just copy the files off. It's quick
and easy and it doesn't matter if the system is in safe or regtular mode,
because that OS version isn't running.

If you want to be careful, you should take the entire user folder, as this
will contain the Windows Address Book and any Outlook Express or Outlook
mail files.

Before you start, be sure that the host system's anti-virus is up to date,
and files will be scanned as they are copied. You shouldn't have any
problem with copying infections this way.

I often use a shareware utility called FileSync for this purpose.
http://www.fileware.com/products.htm#FileSync

It works very well, but if you have files that are over 4 gig, it may show
copying progress of over 100%.

Also, on the host system, change the Explorer view to include showing hidden
and system files. In Vista, in Explorer, click on Organize, choose Folder
and Search Operations, then the View tab.


You can complete this task quickly easily with an external USB2 drive case
or adapter. These start around $20 - $30, are very useful, and you may be
able to borrow one, remove its current drive, add this one, and put it back
the way it was when done. You don't have to bolt everything together when
you use the cases for this purpose.

Just be sure that the case you get matches the type of drive you have, IDE
or SATA. IDE drives have wide connectors with 40 pins, SATA drives have
narrow connectors with no pins. They are clearly not interchangeable.

You may have to move jumpers if the drives are IDE; most IDE drives want to
be in Master mode, but IIRC I have found that Western Digital drives want to
have no jumpers. Make a note of the current jumper settings before you
start.

If you've been at this for a few days, the $20 - $30 is probably well spent
for the aggravation.

HTH
-pk

 

[Patrick Keenan]

need help with my friends computer.

what it is they have managed to get a bad virus on it even though they
have
got AVG on it. (it seem to be working in conection with the AVG so have
been
told that i need to re-boot it)
the virus has put an icon on the desk top that says "window xp anti-virus
2008"

now i have got the copmuter in safe mode and have sorted out all the stuff
that they want to keep.

like all there pictures (size 207mb?) and music (1.33gb?).

but what i need to know is how do i get these files to disk or a stick as
i
need to do it while the computer is still in safe mode (cant do anything
with
the computer out of safe mode)

if i cant do it by putting them to disk or stick if i was to put it in
safe
mode with networking and transferd them to another computer say over msn
or
some thing like that would i transfer the virus to the other computer. the
other computer is window vista.

i know how to re-boot the computer just dont know how to get the files off
while it is in save mode

they would take the computer to pc world but he lost his job 6 week ago
and
they cant afford to take it.

any help please as i have been trying to suss it out for the last 4 days

claire

Also, while you have the drive attached to the other system, locate the
program folder for this fake anti-virus, and rename it. I usually just
add an X at the beginning of the name. When you put the drive back and
restart the system, you may well get some error messages, but the malware
will not be able to launch and you will again be in control of the system.

In addition, take that opportunity to empty the Temp folders.

HTH
-pk

 

[JF]

*Bonjour sunshinebear * !
<
To access to any system,
simply boot on a Linux Live CD
http://www.google.com/search?q=Linux+Live+CD

or better => a BARTPE CD :
http://www.ubcd4win.com
http://www.ubcd4win.com/faq.htm