Virus software wont let Outlook sync

[Mike Busch]

I have been working hard on the Exchange 5.5 server and
doing a lot of work with virus protection as we've been
hit hard here. Only one Outlook 2K3 user is having
problems. Here's what his sync log says:

**************************************************
9:31:16 Synchronizer Version 11.0.5604
9:31:16 Synchronizing Mailbox 'Matthew Costello'
9:31:16 Synchronizing server changes in folder 'SBC'
9:31:16 Downloading from server 'phoenix.wisor.com'
9:37:41 Error synchronizing folder
9:37:41 [80040119-546-50A-560]
9:37:41 The item is currently being
scanned for viruses. Try again in a few moments.
9:37:41 Microsoft Exchange Server
Information Store
9:37:41 For more information on this
failure, click the URL below:
9:37:41
http://www.microsoft.com/support/prodredirect/outlook2000_u
s.asp?err=80040119-546-50a-560
9:37:41 Done

*******************************************

He has a 122 entries and these are just a sample.

Mike

 

[marx404]

would I be wrong in looking at that and coming up with the simple conclusion
that you simply cannot sync active files while they are being scanned by
your AV?

Is Matthew running a secondary AV somewhere or syncing at a different time
than the others who have no problems or perhaps something on his machine is
causing files to be active while sync is trying to occur?

food 4 thought.
marx404

 

[Jeff Stephenson [MSFT]]

You might want to post to one of the Exchange newsgroups - it appears that
this is more Exchange related than Outlook related.