Virus Scan when Excel opens

[Dave]

Hi :
Every time I try to open Excel 2000,it hangs, and the
status bar reads " requesting virus scan".It then runs a
full Norton 2002 virus scan before opening. It's almost as
if Excel had been inadvertantly tweaked(by me)by one of my
helper applications ,such as "X-Teq Systems/X-Setup". I've
checked the tweaks,without success, but I'll try again.

I can stop the scan, and open Excel immediately by opening
Task Manager. But that's no long term answer. Does anyone
have any ideas?

 

[Guest]

Hi Dave

Every time I try to open Excel 2000,it hangs, and the
status bar reads " requesting virus scan".It then runs a
full Norton 2002 virus scan before opening. It's almost as
if Excel had been inadvertantly tweaked(by me)by one of my
helper applications ,such as "X-Teq Systems/X-Setup". I've
checked the tweaks,without success, but I'll try again.

I can stop the scan, and open Excel immediately by opening
Task Manager. But that's no long term answer. Does anyone
have any ideas?

I would start by tweaking the settings of Norton AV. It has an Office plugin that is probably causing this. Try changing the settings.

 

[Guest]

Dave

I haveteh very same problem. I actually reinstalled Excel
with a new verion and the same thing happened again.

I have now unchecked Norton Otpions to protect Office
docs and will see if that happens.

Lee

 

[Dave]

Hi Jan:
Thanks for your reply. I had tried excluding the xl? and
xls files from the scan once before without success, but I
tried it again just to check. It didn't help. and there
are no other obvious tweaks. I can try disabling auto-
protect, but that seems to defeat the purpose of the
NAV.Any further thoughts?
Dave

-----Original Message-----
Hi Dave


I would start by tweaking the settings of Norton AV. It

has an Office plugin that is probably causing this. Try
changing the settings.

 

[Jan Karel Pieterse]

Hi Dave,

Thanks for your reply. I had tried excluding the xl? and
xls files from the scan once before without success, but I
tried it again just to check. It didn't help. and there
are no other obvious tweaks. I can try disabling auto-
protect, but that seems to defeat the purpose of the
NAV.Any further thoughts?

Did you try to disable the Office plug in of NAV?

Regards,

Jan Karel Pieterse
Excel MVP
www.jkp-ads.com

 

[Dave]

Jan:
I eliminated the office plug-in as you suggested. That
seems to have solved the problem. Thanks for your help.
Dave