virus repair

[Guest]

I have a virus that has infected two operating files on XP. My anti-virus will not remove them. What can I do?

 

[Quentin David Jones]

Greetings,

Try booting in Safe Mode, then try AV again.

Or,
boot to DOS and use command mode AV.

(Tell us what files)

Quentin

 

[Carey Frisch [MVP]]

There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsoft.public.security.virus

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Virus Removal Tools
http://securityresponse.symantec.com/avcenter/tools.list.html

Online Virus Removal Tutorials
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html

3 Steps to Help Insure Your PC is Protected
http://www.microsoft.com/security/protect/

Frequently Asked Questions About Antivirus Software
http://www.microsoft.com/security/protect/antivirus.asp

HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;283673&Product=winxp

Special note if you use AOL:

America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.

Visit the following web site for instructions on downloading
a FREE firewall program for your computer.

Ref: http://www.updatexp.com/free.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

 

[Guest]

I tried booting in safe mode. It won't start because of the corrupt file, and says I must re-install.

I thought I couldn't boot to DOS with XP.

The files are msrexe.exe, and system32.dll

Thanks

 

[Quentin David Jones]

hmm,

I think an XP REPAIR is best

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Q.

 

[Jym]

These two files that you have mentioned are not system files. Can you go to
the location of these files and delete them ? Jym

I have a virus that has infected two operating files on XP. My anti-virus

will not remove them. What can I do?