virus attached at iexplore.exe

[Ben]

Recently, some computers in my network has virus found at iexplore.exe. They
are xp pro w. sp2 and ie 6 and ie 7. All computers installed with Symantec
antivirus 10.1. When coworkers try to open ie for browsing websites, symantec
antivirus alert popup and notify there has virus affected iexplore.exe.
Anyone could give me advise how to clean it up?

thanks,
Ben

 

[Kaja]

you may want to try Avast Antivirus you can download a free 30 day trial and
run a full scan. I believe but am not 100 percent sure when it finds viruses
it gives you the optyion to remove the; otherwise you are stuck paying
someone to do it. Avast's website is www.avast.com Let me know if that works
Best regards,
Kaja

 

[PA Bear [MS MVP]]

These are all computers at work or...?

Are you in charge of these computers?

 

[Ben]

Only some computers have this problem. Yes, I am in charge of all computers.

Thanks

 

[Ben]

Thanks for your advise! Will Avast conflict with symantec?

 

[Kaja]

gards,
kaja

Thanks for your advise! Will Avast conflict with symantec?

 

[PA Bear [MS MVP]]

You could do some quite time-consuming, machine-by-machine examinations in
hopes of being able to find/detect the hijackware (that's what you're
dealing with, I think) in *hopes* of removing all of it, but that's not
something you should do with business-crucial & business-owned machines.

Either format & reinstall or format and install a known-good Image.

 

[Frank Saunders MS-MVP IE,OE/WM]

Thanks for your advise! Will Avast conflict with symantec?

Yes, although I'd put it the other way around. Uninstall Symantec and run
this utility:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039