Video will not play in preview window

[Guest]

I imported a video clip into WMM. A thumbnail of the video does not appear
in the icon for that clip. When I play the clip, the audio plays just fine
but the screen remains black. If I drag-n-drop the clip into the timeline,
only the audio appears there. Furthermore, in the menu bar on the left side
of the screen, if I click on Import Video, WMM freezes; this does not happen
if I click on Import Audio or Pictures. The only way I can even bring in a
video clip is via the File menu.
I'm using Win XP on a Sony Vaio PC; this is WMM v.2.1. I've had this PC for
a little over a year, and never had a problem with WMM before.

 

[PapaJohn \(MVP\)]

Those symptoms are typical of trying to use MPEG-2 source files... if so,
you should convert them to AVI files and use the AVI files in Movie Maker.

See the Importing Source Files > Video section of my website.
--
PapaJohn

Movie Maker 2 and Photo Story 3 - www.papajohn.org
Photo Story 2 - www.photostory.papajohn.org
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