You may not have the codecs required by those video files, but it's easily
fixed. Download GSpot http://www.headbands.com/gspot/ and use it to open
one of your video files. It will tell you which codecs the file requires
and will tell you whether or not you have them installed on your system.
Then just do a google search for the codec(s) you need and install them.
HTH,
Ian.
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