Video cards give Code 10 error


D

Dudley Brooks

I finally upgraded from 98SE to XP Home. I have dual monitors and three
video cards -- an onboard card (which, in 98SE, I had to disable in
order to get one of the added cards to be recognized as the primary
monitor), an added PCI card, and an added AGP card.

The moment I finished installing XP, the 2nd monitor no longer worked.
I discovered that the onboard card and the added AGP cards had Code 10
(cannot start) errors in Device Manager. Also, the AGP card is listed
as using a PCI bus. (I don't know if that's bad.)

If I try uninstalling the onboard card in Device Manager (which I think
I had to do in 98SE), every time I reboot it gets reinstalled.

I tried all the steps given by Troubleshooter (install and reinstall in
Device Mgr; physically reseat; find new driver) with no success.

A user in another group suggested seeing if the devices still worked in
98SE by using the 98SE disk as a boot disk. But all the 98SE disk wants
to do is reinstall itself.

Another user suggested disabling th onboard video card in BIOS setup.
But my BIOS setup doesn't include a screen for enabling/disabling
onboard video.

Suggestions? Thanks.
 
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D

DL

Check your mobo manual for how to disable the onboard, this could be via a
bios setting or mobo jumper.
It can be problomatic trying to get an AGP & PCI vid card to work on a win
nt based sys.
Have you installed mobo chipset & other hw drivers from manu sites and NOT
winupdate or default win drivers?
 
W

Wesley Vogel

MULTIPOSTED! microsoft.public.windowsxp.perform_maintain

If your intention is to use the plugin video card, disable the onboard video
in your BIOS. You should have done that when you added the plugin card.
Consult your BIOS manual.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Dudley Brooks said:
I just discovered that the AGP card, an ATI 3D RAGE PRO AGP 2X (one of
the two which gets Code 10 -- the other is the onboard card) is listed
as using PCI bus 1, device 0, function 0. Is this bad (an AGP card
using a PCI bus)?


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
P

Patrick Keenan

Dudley Brooks said:
I finally upgraded from 98SE to XP Home. I have dual monitors and three
video cards -- an onboard card (which, in 98SE, I had to disable in
order to get one of the added cards to be recognized as the primary
monitor), an added PCI card, and an added AGP card.

The moment I finished installing XP, the 2nd monitor no longer worked.
I discovered that the onboard card and the added AGP cards had Code 10
(cannot start) errors in Device Manager. Also, the AGP card is listed as
using a PCI bus. (I don't know if that's bad.)

If I try uninstalling the onboard card in Device Manager (which I think I
had to do in 98SE), every time I reboot it gets reinstalled.

I tried all the steps given by Troubleshooter (install and reinstall in
Device Mgr; physically reseat; find new driver) with no success.

A user in another group suggested seeing if the devices still worked in
98SE by using the 98SE disk as a boot disk. But all the 98SE disk wants
to do is reinstall itself.

Another user suggested disabling th onboard video card in BIOS setup. But
my BIOS setup doesn't include a screen for enabling/disabling onboard
video.

Suggestions? Thanks.

First, be sure that your video cards actually work with XP. Some cards
that work with Win9x do *not* work with XP, and never will.

HTH
-pk
 
D

Dudley Brooks

Patrick said:
First, be sure that your video cards actually work with XP. Some cards
that work with Win9x do *not* work with XP, and never will.

The pre-setup analysis of possible problems didn't reveal any problems
with them, and XP found and installed drivers for all of them.
 
D

DL

Because the upgrade advisor didnt reveal any problems with your vid.cards
doesnt mean they will work in winxp, *when used together.*
Do yourself a favour buy a dual monitor AGP card.

Since your Bios doesnt have a disable onboard screen it may well be that its
automatically disabled when an AGP card is added. But only your mobo manual
can confirm that.
 
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D

DL

PS If you did'nt install mobo chipset & other hw drivers from manu sites and
instead relied on winxp default drivers this is also a bad move, as is using
winupdate for hw drivers.
 
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D

Dudley Brooks

DL said:
PS If you did'nt install mobo chipset & other hw drivers from manu sites and
instead relied on winxp default drivers this is also a bad move, as is using
winupdate for hw drivers.

That's a very good point, and as soon as I have more free time I will
see whether those sites have updated drivers.

On the other hand ... (continued below) ...

Under 98SE (which, again, was only about a week ago, and only a couple
of hours before XP finished installing) the onboard controller had long
since been successfully disabled -- by me, not automatically, and in
Device Manager, not in BIOS setup or with any jumper setting
 

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