Video board problem

[Alan Drennan]

I posted this in 'general' but haven't received a response yet.

I am installing a new video board in an older computer that was equipped
with on board video. I followed the mfg. instructions, went to control
panel, disabled onboard video, shut down machine, installed board,
restarted, Windows XP Pro SP1 sees new hardware, installs driver and says
ready to go. I right click screen, open property page, change resolution,
hit accept and instant crash. Can not reboot with driver for new board
loaded, have to go to safe mode and uninstall new board then reboot. Have
loaded older and newer drivers for new board, exact same results. While in
safe mode, can right click screen, open property, select settings, choose
advanced, choose adapter, select list all modes and pick any setting and
apply it and the system accepts and is stable, so I think the board is OK.
Called the mfg. tech support hot line. They of course pronounce Windows as
the evil doer, saying the onboard video must still be trying to
operate\interfere with new board. Have checked BIOS setup and it says that
onboard video is disabled. Renamed the onboard driver files, so they
couldn't be loaded, but XP just whipped up some new one out from a cab file
or somewhere. I notice that after reboot, XP says it found new hardware
twice, once as VGA controller and once as my new board name, so it may be
loading both devices even though it says the onboard is disabled. I tried
to disable AND uninstall the onboard device in safe mode and XP figured for
sure that I really meant for it to enable and install the onboard at the
first opportunity. Is there a registry setting or other technique for
stopping XP from resurrecting unwanted devices that can not be removed? Any
other suggestions?

Thank you,

Alan in Dallas

 

[Mike]

Not all video cards are compatible with all motherboards.. check out both
web sites..

 

[Quaoar]

I posted this in 'general' but haven't received a response yet.

I am installing a new video board in an older computer that was
equipped with on board video. I followed the mfg. instructions, went
to control panel, disabled onboard video, shut down machine,
installed board, restarted, Windows XP Pro SP1 sees new hardware,
installs driver and says ready to go. I right click screen, open
property page, change resolution, hit accept and instant crash. Can
not reboot with driver for new board loaded, have to go to safe mode
and uninstall new board then reboot. Have loaded older and newer
drivers for new board, exact same results. While in safe mode, can
right click screen, open property, select settings, choose advanced,
choose adapter, select list all modes and pick any setting and apply
it and the system accepts and is stable, so I think the board is OK.
Called the mfg. tech support hot line. They of course pronounce
Windows as the evil doer, saying the onboard video must still be
trying to operate\interfere with new board. Have checked BIOS setup
and it says that onboard video is disabled. Renamed the onboard
driver files, so they couldn't be loaded, but XP just whipped up some
new one out from a cab file or somewhere. I notice that after
reboot, XP says it found new hardware twice, once as VGA controller
and once as my new board name, so it may be loading both devices even
though it says the onboard is disabled. I tried to disable AND
uninstall the onboard device in safe mode and XP figured for sure
that I really meant for it to enable and install the onboard at the
first opportunity. Is there a registry setting or other technique
for stopping XP from resurrecting unwanted devices that can not be
removed? Any other suggestions?

Thank you,

Alan in Dallas

You might try a couple of things. First, remove the new board and
return to the original setup, including enabling the on-board video in
BIOS, boot once to verify that the original is working. Reboot, enter
BIOS setup, disable the on board video. Now look for another setting
"clear nvram one time on next boot", or something similar to force all
settings to be re-written to nvram. This might prevent XP from
enumerating the on-board video based on a residual BIOS setting that has
not been cleared. Then boot normally, and verify that the on-board
video is gone and only the default VGA is installed. *If* this worked,
then reboot again one time to verify that the default VGA is the only
adapter. If the adapter is truly gone, then install the new adapter.

What is "older computer" ? Is the BIOS truly XP-compatible?

Q

 

[Mike]

A ways back now, I tried to install an ATI video card onto an FIC mobo, and
it just wouldn't.. a search on both sites revealed that the ATI card was not
supported.. it happens sometimes..

It may sound dumb, however you should also check to see that the new Video

Card is properly located: unplug the power from the mains supply, open the
case and undo the locating screw. Press firmly along the top of the card to
make sure it is laying flat and seated properly.