Very slow internet access via ethernet port

[BertieBigBollox]

Had an old PC running windows xp. Worked fine connected to my router
using ethernet and powerline adaptors.

Bought a PC from a mate running Vista Ultimate. Now I'm getting only
about 5kb/s.

Checked my router and reset it. OK. In fact, speed using wireless
connection to router from another PC is absolutely fine so its not an
internet/ISP problem. Checked my powerline adaptors and reset them. No
difference.

So, all I can think at the moment is:-

1. Powerline adaptors have chosen this moment to play up. (although
was working fine before).
Getting hold of long CAT5 cable so I can plug directly into router to
test this.

2. Ethernet interface on new PC is screwed. If so, I guess I can get
hold of a PCI LAN card or something.

3. Somethings up with the Vista install. Maybe virus, malware etc. I
did a malware sweep and it found some but no difference after cleaning
this. Maybe I'll wipe it and install my old version of XP.

Any comments?

 

[Dominic Payer]

Is there a firmware update for the router?

 

[chuckcar]

Had an old PC running windows xp. Worked fine connected to my router
using ethernet and powerline adaptors.

Have you tried connecting the problematic computer directly to the
internet without using the router at all? Do so. Routers exist mostly to
confuse their owners and make money for computer salemen. Only partially
joking there.

Bought a PC from a mate running Vista Ultimate. Now I'm getting only
about 5kb/s.

Did you reinstall windows once you got it - from the Vista install CD,
not from a "backup"?

Have you tried diabling all your startup programs to see if this makes a
difference?

Checked my router and reset it. OK. In fact, speed using wireless
connection to router from another PC is absolutely fine so its not an
internet/ISP problem. Checked my powerline adaptors and reset them. No
difference.

So, all I can think at the moment is:-

1. Powerline adaptors have chosen this moment to play up. (although
was working fine before).
Getting hold of long CAT5 cable so I can plug directly into router to
test this.

2. Ethernet interface on new PC is screwed. If so, I guess I can get
hold of a PCI LAN card or something.

3. Somethings up with the Vista install. Maybe virus, malware etc. I
did a malware sweep and it found some but no difference after cleaning
this. Maybe I'll wipe it and install my old version of XP.

What sort of internet connection *do* you have? If it's DSL, have you
tried a) reseting the modem with all but the actual DSL connection
unplugged (that is all normal phones, cords and filters on them). Also
filters are supposed to plug *directly* into the wall jack. Unplugging
the phones would allow you to eliminate the possibility of a bad filter.
Also the web page display line showing the speed the modem thinks is
possibile would be helpful in a later post as it shows some diagnostic
information. You usually can get this by:

http://192.168.2.1

Although your manual for the modem from your ISP may say something
slightly different. I depends on their modem and how it's set up.

Finally, calling your ISP *with* the router not hooked in, they didn't
provide it, so they don't support it, is always an option.

The above deals exclusively with ADSL, if you have cable internet, you
can ignore the phone jack parts obviously, but everything else still
applies.