Very confusing problem!!!

[Simon]

Hope someone can help me cause this is making me pull my hair out!

Some of our users are having trouble connecting to our exchange 2003 server,
whether this is going through the VPN or RPC over http. It is constantly
coming up with the request for their username and password. I have reset
their password on both their local DC and also on the Exchange server but
still i am getting this error. I have tried deleting and recreating their
outlook profile and also re-installing outlook but to no avail. Other users
within the same sites are working ok!

Help

Simon

 

[Merlin66]

Simon,

I've had a similar issue. I found that I need to enter username and
password a total of 11 to 13 times for it to accept the credentials. I also
tried changing the password but still had the same result. I can
consistently launch Outlook and use it. I just have to enter my p/w 13
times. I'm guessing it has to do with SP3

Although I have the standard Office 2003 applications installed, I also have
OneNote 2007 and Visio 2007 installed. SP3 rendered my screen clipping
functionality and the ability to paste into OneNote useless. I'm afraid to
open Visio.

Good Luck!

Merlin66

 

[Simon]

Thanks for your reply

I have tried entering the credentials numerous times but to no avail!! Also
i re-installed Office so i know it won't have been SP3 that was causing the
problem. Any further suggestions???

Thanks

 

[Diane Poremsky [MVP]]

Version of outlook?

if 2007, see http://support.microsoft.com/default.aspx?scid=kb;en-us;956531

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Simon]

Hi

We are using both 2003 and 2007

I have got around the problem by setting up the users to use RPC over http
but have enabled the settings so that on both fast and slow networks to use
http first. When they use tcp/ip that is when the problem occurs and if
anyone can shed any light as to why this problem has occured i would love to
know why!!

Thanks

Simon

Version of outlook?

if 2007, see http://support.microsoft.com/default.aspx?scid=kb;en-us;956531

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hope someone can help me cause this is making me pull my hair out!

Some of our users are having trouble connecting to our exchange 2003
server,
whether this is going through the VPN or RPC over http. It is constantly
coming up with the request for their username and password. I have reset
their password on both their local DC and also on the Exchange server but
still i am getting this error. I have tried deleting and recreating their
outlook profile and also re-installing outlook but to no avail. Other
users
within the same sites are working ok!

Help

Simon