Using Outlook Contact Information to Send a Letter to a Contact using a Custom Word Template

[Rik]

The feature works fine until you try to use a template other than
normal.dot. When you use any other template, only the headers and
footers appear in your letter - none of the text that is part of the
template.

My custom template does have the word "Letter" in it (required for the
feature to display it in the wizard) and it is recognized by the
wizard as a valid template by it's appearance in the wizard dialog
box.

Any ideas about how to make the Outlook feature export the contact
data as well as make the custom template text appear in the letter
that is based on it?

- Rik

 

[Russ Valentine [MVP-Outlook]]

You cannot load boilerplate text in the body of the letter template. You
must create AutoText entries for the boilerplate. The easiest thing to do
would be to create one template and load the text for each letter under its
own style -- see KB article Q170342 (WD97) or Q207925 (OL2000).

Take a look here for some other ways to merge Contact data to a new letter
to a Contact:
http://www.slipstick.com/contacts/startletter.htm

 

[Rik]

WoW! That was fast!

I'm off to check outt he link you sent.

Thank-You!!

- Rik