Using distinctive ring for fax/printer

G

Guest

With my HP all-in-one printer it doesn't recognize the distinctive ring. People call me and get a "fax" line. But it doesn't happen all the time. Also, when I am on the phone I get that "fax" sound when someone is trying to call. The problem might be in the setup originally but I can't find the wizard to change the settings.
 
C

Cari \(MS-MVP\)

XP by itself does not suport distinctive ring, if the all in one unit does,
it would be a function between the fax on the all in one AND the HP
software. You might want to ask HP for advice.

Cari
www.coribright.com
 
S

Steve

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S

Steve

Its not uncommon your problem.
IT HAS nothing to do with windows xp..
This is a trouble shoot that works
Does the machine always cut in within the first minute? If so, it's likely
a function called eavesdrop. This is designed for single lines with older,
physical answering machines. (not voice mail) At the end of each ring, the
machine listens in on the line for a default length of time. (60 seconds) If
it hears fax tones, or anything it thinks that it recognizes as fax tones,
it tries to take over the call. While the machine is supposed to totally
ignore calls of a different ring type, that doesn't always happen. If the
normal basic checks don't work (2 conductor cable, no pass-through devices
etc.) there is a workaraound. This involves changing the default eavesdrop
time from 60 seconds, down to 1 second. This means if the machine is going
to cut in, it has to hear something it recognizes in the first second. On
most machines this is parameter 19. Try changing this setting and see if it
helps correct the problem.



To change service parameter values, enter the Service Menu from the Front
Panel:



Press * and # simultaneously.

Press 1, 2, 3 consecutively. The display window should read Service.

Press the right arrow button once. The display should read r/w parameter.

Press ENTER. The display should read parameter 0.

Enter parameter 19.

Press ENTER. The current value displays. (likely 60)

Press the number for the new desired value. I would suggest 1 in your case.

Press ENTER.Press CANCEL twice.



Goog Luck and


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_________________________________________________________
NOTICE: This e-mail message and all attachments transmitted with it are
intended solely for the use of the addressee and may contain legally
privileged and confidential information. If the reader of this message is
not the intended recipient, or an employee or agent responsible for
delivering this message to the intended recipient, you are hereby notified
that any dissemination, distribution, copying, or other use of this message
or its attachments is strictly prohibited. If you have received this message
in error, please notify the sender immediately by replying to this message
and please delete it from your computer.
 

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