distinctive ring

[Guest]

I am using an ASAP DR401 device that has distinctive ring capabilities but my PC does not pickup when the fax port rings. I have the fax console set to auto receive after 1 ring. The device is able to distinguish my fax ring and sends it to the right port. Before this XP was picking up all calls.

Any ideas?

 

[Cari \(MS-MVP\)]

Distinctive ring is not supported in XP.

http://support.microsoft.com/default.aspx?scid=kb;en-us;272943

 

[Parley]

While XP does not support distinctive ring it should pick up any time the
ring is routed through your external device to the correct modem port.
I would try setting the software to pick up after 2 rings. While this might
cause an inconvenience, I've found that trying to get a computer to answer
on the first ring (data, voice, or fax) is often a tricky maneuver.


HTH
Parley

I am using an ASAP DR401 device that has distinctive ring capabilities but

my PC does not pickup when the fax port rings. I have the fax console set to
auto receive after 1 ring. The device is able to distinguish my fax ring and
sends it to the right port. Before this XP was picking up all calls.