user id/pw pops up continually;can't send/receive

  • Thread starter Thread starter Susan
  • Start date Start date
Try this: Click on Tools, then Accounts, then your email account,
then Properties, then Servers. Enter your username and password
again, with any repeats needed for the password. If there is a
check mark in the box before Remember password, click on this
box to remove it. Click on Apply. Click on the box before
Remember password. Don't click on Apply; a quirk makes this
erase the password when done after you set Remember password.
Click OK, then Close.
 
Robert,

Thank you, I just tried it and the pop up continues. Please help!! This has
been going on for 4 days. I ran spyware. I deleted the accounts and readded
them. I don't know what else to do.
 
You're welcome. I'm out of ideas, so you'll have to wait for someone else
to answer.
 
Which antivirus are you running? Some of them will corrupt WM's
password store after a period of time.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top