user id/pw pops up continually;can't send/receive

G

Guest

Try this: Click on Tools, then Accounts, then your email account,
then Properties, then Servers. Enter your username and password
again, with any repeats needed for the password. If there is a
check mark in the box before Remember password, click on this
box to remove it. Click on Apply. Click on the box before
Remember password. Don't click on Apply; a quirk makes this
erase the password when done after you set Remember password.
Click OK, then Close.
 
S

Susan

Robert,

Thank you, I just tried it and the pop up continues. Please help!! This has
been going on for 4 days. I ran spyware. I deleted the accounts and readded
them. I don't know what else to do.
 
G

Guest

You're welcome. I'm out of ideas, so you'll have to wait for someone else
to answer.
 
G

Gary VanderMolen

Which antivirus are you running? Some of them will corrupt WM's
password store after a period of time.
 

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