User accounts not opening

[Nathan Davey]

Hi all,
A really strange problem. If I am logged on (administrator), the other user
accounts (limited) can't be accessed. When they are clicked on, it looks as
though it will load and then just goes back to the welcome screen. If no
one is logged on, all user accounts can be accessed. What could this be? I
have tried system restore but to no avail.
Can anyone help?
Thanks,
Nathan.

 

[Ramesh, MS-MVP]

Nathan,

Is the Fast User Switching enabled? Also make sure that the Terminal
Services is running.

 

[Nathan Davey]

Hi,
Yes they are both running. The Ntfs had to rebuild part of its structure
through chkdsk recently as it became corrupted. I wonder if this caused the
problem.
Thanks for your reply.
Nathan.

 

[Ramesh, MS-MVP]

The Event log might reveal something.

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

Repeat the same for the "System" log.