User access problem

N

Naveed

i recently installed the msblast fix for the windows XP
32 bit OS.

the install went smoothly but since then all the other
users on this machine have been unable to open any files
from their desktops.

i am the only administrator on this machine. the others
are limited users.(the machine is not on a network)

i can access everything- but whenver any other user logs
in and tries to access any folders he gets a VC++ runtime
error, alerting that the explorer.exe performed an
undesirable operation and the desktop is reloaded.


help please.
 
K

Kelly

Hi Naveed,

Which fix exactly did you use? This is becoming rather an issue as of late.
If you can get to Start/Run

Rename regedit.exe to regedit.com if needed. Then go to Start/Run/Regedit,
navigate to these two keys, export them and sent them to me via e-mail.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

Other options to consider in the meantime:

Control/Alt/Delete - When the Windows Task Manager dialog box appears, go
to Processes, find Explorer.exe highlight it and choose End Process.

Keep the task manager open then select the File menu and then New Task
(Run). When the Create New Task dialog box appears, type in Explorer and
press the OK button. Windows Explorer should restart complete with the
Taskbar and Start button.

If still nothing: Go back to the Task Manager/File/New Task and type in
msconfig. On the General Tab choose Expand File.

Or go to Start/Run and type in CMD:
expand x:\i386\explorer.ex_ c:\windows\explorer.exe

Restore Desktop Icons and Taskbar (Line 195)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Restore the Taskbar to Default Functionality (Line 164)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Note: Do not reboot or logoff. Once the edit is merged, right click the
Notification Area/Task Manager/Processes. Highlight Explorer.exe, End
Process.

Leave the Task Manager open. Once the process has ended, choose File/New
Task and type in: Explorer.exe.

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
 
N

Naveed

one more thing Kelly,

the problem does NOT occur if i change the other accounts
to Administrator level accounts.
-----Original Message-----
Hi Naveed,

Which fix exactly did you use? This is becoming rather an issue as of late.
If you can get to Start/Run

Rename regedit.exe to regedit.com if needed. Then go to Start/Run/Regedit,
navigate to these two keys, export them and sent them to me via e-mail.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersi on\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersi
on\RunOnce

Other options to consider in the meantime:

Control/Alt/Delete - When the Windows Task Manager dialog box appears, go
to Processes, find Explorer.exe highlight it and choose End Process.

Keep the task manager open then select the File menu and then New Task
(Run). When the Create New Task dialog box appears, type in Explorer and
press the OK button. Windows Explorer should restart complete with the
Taskbar and Start button.

If still nothing: Go back to the Task Manager/File/New Task and type in
msconfig. On the General Tab choose Expand File.

Or go to Start/Run and type in CMD:
expand x:\i386\explorer.ex_ c:\windows\explorer.exe

Restore Desktop Icons and Taskbar (Line 195)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Restore the Taskbar to Default Functionality (Line 164)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Note: Do not reboot or logoff. Once the edit is merged, right click the
Notification Area/Task Manager/Processes. Highlight Explorer.exe, End
Process.

Leave the Task Manager open. Once the process has ended, choose File/New
Task and type in: Explorer.exe.

--
All the Best,
Kelly

MS-MVP Win98/XP
[AE-Windows® XP]

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


Naveed said:
i recently installed the msblast fix for the windows XP
32 bit OS.

the install went smoothly but since then all the other
users on this machine have been unable to open any files
from their desktops.

i am the only administrator on this machine. the others
are limited users.(the machine is not on a network)

i can access everything- but whenver any other user logs
in and tries to access any folders he gets a VC++ runtime
error, alerting that the explorer.exe performed an
undesirable operation and the desktop is reloaded.


help please.

.
 

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