Use of "Online Comunities" for error reporting and feedback

[Ian]

The use of Online Communities for error reporting and
feedback is VERY inefficient and UNSATISFACTORY, IMHO!

I, for one, am not goin to waste hours reading every
post, and continually returning to see if any new posts
have been added to them. When I have a problem, or
suggestion, I just add it, likely to "General", since
categorization is somewhat arbitrary (as you will see if
you look through the existing posts).

I hope MS (or their MVP's) have an easy way of reviewing
every post, including new replies to old posts. And I
suggest MS (or their MVP's) do the reading of posts and
replies, and post to a separate category, call it "MVP
Summaries" for arguement, a single concise post for each
item of general interest or applicability, and update
this post as necessary to reflect later posts and
replies. This would also relieve me of reading anti-MS
rants and spyware suppliers bleats that their software is
NOT spyware.

I know, this puts the work back on MS, rather than on us
poor beta testers!

 

[Mark L. Ferguson]

I post a FAQ weekly, and link it in my signature, below.