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D

D@annyBoy {4XX961}

Unofficial FAQ for MSAS Beta 1
revised version 0.1b

READ THIS FIRST
If your problem is not listed here, post here with the Subject "MSAS FAQ -
Problem"
and try the section Known Bugs & Possible solutions

This will be posted to microsoft.private.security.spyware.general
on a regular basis until MSAS goes into Beta 2

===========================================
Third party applications to protect sytem from spyware
(Use them at your own risk)

Ad-Aware SE Personal version
http://www.lavasoft.de/support/download/

Spybot - Search & Destroy
http://www.safer-networking.org/en/index.html

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html
===========================================
Third party applications to analyse sytem from spyware
(Use them at your own risk)

a2hijackfree
http://www.hijackfree.com/en/

HijackThis
http://www.merijn.org/
===========================================
Third party applications to remove temp files
(Use them at your own risk)

CCleaner (Crap Cleaner)
http://www.ccleaner.com/

System Security Suite (3S)
http://www.igorshpak.net/
===========================================

+++++++++++++++++++++++++++++
DEFINITELY NOT FOR THE FAINT HEARTED
BHODemon
http://www.definitivesolutions.com/
+++++++++++++++++++++++++++++

===========================================
Commerical applications to analyse and protect system from spyware
System Mechanic 5 Professional
http://www.iolo.com/sm/index.cfm
===========================================

=========
Known BUGS
=========

Find them here
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
http://www.microsoft.com/athome/security/spyware/software/faq.mspx

no numbers assigned

# If the task bar is set to the right or left of your screen,
Alert flies up the screen
(can anyone test moving the task to the top and see whether the same problem
arises)

# The icon on the taskbar turns Blue when.......................................

# Cookies not included in this beta. Stay tuned for Beta 2.

# Don't run MSAS if you are running Kazza

# Tracks Eraser isn't working in this version

# Icon is missing in the taskbar

=============================================
Steve Dodson has said he wants to hear from folks with

#resistant Istbar infections
and request that posters email with a subject header including ISTBAR to

(e-mail address removed)
=============================================

==========
Common errors
==========

Q. Freezing when updating definitions.
A. Try Repairing MSAS
Control Panel | Add or Remove Programs
Select Microsoft AntiSpyware
Click here for support information
Click on Repair button

Q.
A.

Q.
A.

===========
Possible solutions
===========

=================================================
Please submit a suspected spyware report from the infected machine
using Tools from the Menu

Restart in Safe Mode, open Microsoft AntiSpyware, on the scan page choose
scan options > full system scan (check boxes below) > click "Run Scan Now".
Go back to Advanced Tools > Browser Restore > check "Start Page" and click
"Restore" button at the bottom.
=================================================

=======================================
Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe

Save it to C:\hjt (new folder) then Run it and select
Scan and Save Log. Note where you saved the log then
send it to me as an attachment. Put Hijack in the subject
so I'll know it's not spam.

Ron Kinner
Microsoft MVP 2004 & 2005
(e-mail address removed)
=======================================

=================================================
Boot into Safe Mode (F8) at startup;
Empty your temporary files AND your Temporary Internet Files* C:\Documents
and Settings\Username\Local Settings\Temporary Internet Files folder ;
Run the scan while in safe mode;
If you are running SP2, open IE--->Tools--->Manage Add-ons, and uncheck any
BHO's that you don't recognize.

Ron Chamberlin
MS-MVP
=================================================
 
D

D@annyBoy {Beta ID 4XX961}

you mean the applications? yes that's the stuff I run in my system
in addition to a AV and firewall

actually rather bored with my system since nothing is wrong, only some small
hitches with some browser that I am using besides IE. (yawn)
 

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