USBs dont work

[Jim]

Help someone! My Gateway Pent4 is having a problem.
None of the 4 USBs will work on the machine. This has
happened all at once. I keep getting an Unkown Device in
the device manager; even if all 4 ports are empty. I
have tried uninstalling them all and rebooting; but to no
avail. I have tried to restore the system; nothing. I
am getting ready to reinstall windows, after I finish
backing up everything. Does anyone have any suggestions?
Thanks!

 

[Jim Macklin]

Use device manager to removal all USB components, ports,
hubs, controllers and reboot.


| Help someone! My Gateway Pent4 is having a problem.
| None of the 4 USBs will work on the machine. This has
| happened all at once. I keep getting an Unkown Device in
| the device manager; even if all 4 ports are empty. I
| have tried uninstalling them all and rebooting; but to no
| avail. I have tried to restore the system; nothing. I
| am getting ready to reinstall windows, after I finish
| backing up everything. Does anyone have any suggestions?
| Thanks!

 

[Guest]

I have tried all that and still shows an unknown device;
even with nothing plugged in. I have 1 of the 6 usbs
working, but only for certain things,works with mouse,
but not with Palm cradle...

 

[Jim Macklin]

Remove everything with device manager, unplug all USB
devices.

Install the software drivers for the device, reboot.
Then plug the device in.

Do each install and reboot between each.


| I have tried all that and still shows an unknown device;
| even with nothing plugged in. I have 1 of the 6 usbs
| working, but only for certain things,works with mouse,
| but not with Palm cradle...
|
| >-----Original Message-----
| >Use device manager to removal all USB components, ports,
| >hubs, controllers and reboot.
| >
| >
| message
| >| >| Help someone! My Gateway Pent4 is having a problem.
| >| None of the 4 USBs will work on the machine. This has
| >| happened all at once. I keep getting an Unkown Device
| in
| >| the device manager; even if all 4 ports are empty. I
| >| have tried uninstalling them all and rebooting; but to
| no
| >| avail. I have tried to restore the system; nothing. I
| >| am getting ready to reinstall windows, after I finish
| >| backing up everything. Does anyone have any
| suggestions?
| >| Thanks!
| >
| >
| >.
| >