USB Storage Devices not appearing

[Guest]

hi!
I have a really major problem! When i plug in ANY of my usb storage devices,
it installs drivers then in My Computer the device isn't in there.
I have tried populating the device and giving it a drive letter (which wasnt
set automatically) but nothing has worked. Also my CD/DVD drive has the
volume label stuck. I put in another cd/dvd but the volume label stays the
same.
Please help I am really fustrated.
Thanks,
Jonty
ps. I tried repairing windows installation but no joy. Also my laptop (XP)
can view these devices fine and all USB devices work its just Storage (flash
disk, card reader etc).

 

[Elmo]

hi!
I have a really major problem! When i plug in ANY of my usb storage devices,
it installs drivers then in My Computer the device isn't in there.
I have tried populating the device and giving it a drive letter (which wasnt
set automatically) but nothing has worked. Also my CD/DVD drive has the
volume label stuck. I put in another cd/dvd but the volume label stays the
same.
Please help I am really fustrated.
Thanks,
Jonty
ps. I tried repairing windows installation but no joy. Also my laptop (XP)
can view these devices fine and all USB devices work its just Storage (flash
disk, card reader etc).

Troubleshooting for USB drives
http://www.uwe-sieber.de/usbtrouble_e.html

Other USB Help sites:
http://www.usbman.com/WinME USB Guide.htm

General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575

 

[Guest]

Hi,
Thanks for the info but it doesnt work

Troubleshooting for USB drives
http://www.uwe-sieber.de/usbtrouble_e.html

Other USB Help sites:
http://www.usbman.com/WinME USB Guide.htm

General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575

 

[Uwe Sieber]

Checked for the Daemon Tools issue?

Hi,
Thanks for the info but it doesnt work

 

[Guest]

Nope, Daemon tools not installed.
Screen shot of programs:
http://freespace.virgin.net/jonty.oglesby/snap.jpg
Thanks,
Jonty

 

[Guest]

I'm gonna try upgrading to SP2 see if that helps...
Will report back!

 

[Uwe Sieber]

A failed installation of the Daemon tool is good enough
to screw up USB storage. Check for some driver files
it leaves behind somtimes:
http://www.uwe-sieber.de/usbtrouble.html#daemon

VMWare installs an USB filter driver for supporting
USB in the virtual machines. It's known to cause problems
in some cases.


Uwe

 

[Guest]

Hi,
Thanks! I uninstalled VMware and applied the Daemon Tools Uninstaller and
all i need to do is is plug it in, assign a letter in drive manager then go
manually to path E:/
=) Thanks
Maybe you could help with fixing the auto-assignment and listing the drive
in my computer? Thats the next step if you could help me with that?

Many thanks again,
Jonty

 

[Uwe Sieber]

This is exactely the Windows behaviour often reported here
when we deal with the Daemon Tools problem. Manual assingment
of a drive letter is possble but no auto assignment.
Have you checked for these driver files in System32\Drivers?
sptd.sys, secdrv.sys, sptd.sys, sptdNNNN.sys

Uwe

 

[John K]

Check out hotfix #196406
KB Article Number(s): 297694

Has to do with Windows Explorere not seeing the drives when the drive
letters weren't assigned consecutively. This is a patch on top of SP2, and
requires special request since it has not been fully regressed.

It solved my USB recognition problem, though. (Too bad it didn't solve my
Z-san SCSI recognition problem, though!).

-- John