USB problem

[Woodchuck]

The problem is when I plug an additional item into the USB port the systems
freezes. I'm running
XP home
Logitech USB mouse
Iomega USB 100zip

New purchase a WD 120g USB external hardrive which when I plug it in the
system freezes. How can I track down the problem as I don't think it's the
WD drive or ZIP drive?


Thanks

 

[Cari MS-MVP]

Much more likely to be insufficient wattage in your PSU. Upgrade the PSU to
one at least 420 watts.

Cari
www.coribright.com

 

[Woodchuck]

OK, here's the problem after 6 hours and I still can't get my western
digital external 120g USB drive to work. The problem is as soon as I plug it
in the system freezes. I think it has something to do with the mouse. I have
2 rear and 2 front USB ports on my system and trying another plug didn't
help. I have swapped 3 USB mice including an PS/2 serial mouse and had no
luck. BTW, I'm running XPhome... and I tested the drive on my other
system(Win98SE) with same mice and it works. From the old days not so long
ago I would say I have a hardware conflict, but wasn't USB created to solve
that problem??? The new WD drive has an external power supply so the load
should be taking off the systems 400w PS. I don't think another 20watts
would help since it has it's own PS and I have removed the ZIP drive

Thanks

 

[Jym]

Have you run this problem by the folks at Western Digital? It might be the
drive . Jym

 

[Woodchuck]

I did put in a contact Saturday but need to wait for the reply. Funny thing
is it works on my other system P3-800 Win98se without problems.

 

[Woodchuck]

I'm already running a 400w ps so I don't think another 20w would help!
especially since the WD drive has it's own external PS.