USB Keeps Disconnecting

[Bill Wittmer]

I am having a problem with my USB ports. They keep connecting and
disconnecting internally. I keep repeatedly hearing the sound the that
Microsoft designates for USB connecting and disconnecting. I have
researched this to no avail with Google and the MS Knowledge Base. I have
tried updating the USB drivers, uninstalling and reinstalling the USB
Enhance host Controllers and the USB Root Hubs, left clicking on them and
clicking on "update driver" and also adding a external powered USB port.
Still the ports continue to disconnect and reconnect. I have and external
USB connected hard drive, a mouse, keyboard and printer that all are
connected by the USB. If I use the printer or transfer a file to the
external drive, the operation stops when the USB disconnects and I have to
restart it when I hear the USB reconnect. I hope someone can offer a
solution that I have not tried. The repeated noise is driving me up a wall.
I have Windows XP Pro with SP2 installed.

Regards,
Bill

 

[db]

might need a patch.

here is more info from
microsoft.com:

http://tinyurl.com/dh2stx

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @hotmail.com
"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~

 

[Jandy Computer Services]

Bill,

To correct this do the following

open Device Manager
Click the plus sign next to Universal Serial Bus Controllers
right Click on the USB Root Hub
Choose the Power Management Tab
Uncheck the box that allows the computer to turn the port off
Do this for all of your USB Root Hubs

Andy

 

[Bill Wittmer]

I am having a problem with my USB ports. They keep connecting and
disconnecting internally. I keep repeatedly hearing the sound the that
Microsoft designates for USB connecting and disconnecting. I have
researched this to no avail with Google and the MS Knowledge Base. I have
tried updating the USB drivers, uninstalling and reinstalling the USB
Enhance host Controllers and the USB Root Hubs, left clicking on them and
clicking on "update driver" and also adding a external powered USB port.
Still the ports continue to disconnect and reconnect. I have and external
USB connected hard drive, a mouse, keyboard and printer that all are
connected by the USB. If I use the printer or transfer a file to the
external drive, the operation stops when the USB disconnects and I have to
restart it when I hear the USB reconnect. I hope someone can offer a
solution that I have not tried. The repeated noise is driving me up a wall.
I have Windows XP Pro with SP2 installed.

Regards,
Bill

Thanks for your responses. However, the patches did not work. Those that
I found were for XP SP1 or lower. The only one that was for SP2 did not
allow me to download from the server. I also tried unchecking the box for
allowing the computer to turn the port off. The one thing I have not done
was to update to SP3. I did this this morning and to my astonishment, the
USB ports stopped disconnecting. Again, thanks for your efforts.

Regards,
Bill