USB overriding ethernet

[Guest]

I recently had installed a cable modem. I have been trying to hook up a
wired router to my computer & the cable co hooked the modem up by using the
USB connection. I have been on the phone with them to trouble shoot it &
they led me through it step by step & said my computer isn't recognizing the
ethernet port. Can anyone help me figure out how to do it?

 

[Jack \(MVP-Networking\).]

Hi

In order to use a Wireless Cable/DSL Router the Modem needs an Ethernet
output (USB would not do it).

Many Cable Modems have both USB and Ethernet if yours have Ethernet output,
you have to get a Network cable and connect the modem's Ethernet output to
your computer's Network Card. If your computer does not have Network card,
you have to install one.

If your computer has a Network Card and you need to check the viability of
the Card's configuration and its related setting read this,
http://www.ezlan.net/debug.html

Jack (MVP-Networking).

 

[Guest]

thank you for your help. under network adapters it lists my cable modem by
itself then under that it says other devices with a big yellow question mark
& under that it says ethernet controller with another big yellow question
mark with a yellow exclamation mark in it. I uninstalled it & rebooted my
computer but then when it says new hardware has been found I get an error
saying it can't find the software to install it. Do you know where I can
find that at?

 

[Jack \(MVP-Networking\).]

Hi
You have to identify who is the card's manufacturer. Almost all
manufacturer has support sites that provide a download of the Drivers.
Otherwise, get a new card with its drivers a decent 10/100 standard Network
Card is about $10.
Jack (MVP-Networking).