USB Not Seeing Card Reader

[Colin D]

My wife's computer is running win 2000 Pro with SP4 on an Asus P4P800
MB, 3.00 GHz P4 and 512 MB ram. The board has 8 USB 2.0 sockets, 4 on
the rear and another 4 headers for front or internal sockets.

Her USB printer is ok, as are the front sockets with my flash drive, but
the system will not see either of my two Sandisk card readers in any of
the front or rear sockets. It appears to load the Win drivers when the
reader is plugged in, but the computer returns a Code 10 error and won't
see the reader.

My own system is ostensibly the same, a P4C800-E Asus MB, with win 2000
Pro and SP4, and it has no problem with the card readers.

If I have the reader plugged in when booting the computer, the 'ok' led
on the reader lights up when the bios activates, but goes out when
Windows takes over from the boot sequence. Bios is set to legacy USB
on, and hi-speed on, exactly the same as my bios.

Any ideas welcome.

Colin D.

 

[Dave Patrick]

CM_PROB_FAILED_START

The device cannot start. (Code 10)
Try updating the device drivers for this device.
Solution button: Update Driver (starts the Update Driver wizard)

This error message is one of the most commonly encountered error messages.
The most common cause of this error message is a bad or incompatible device
driver.

If the error message occurs because of a bad device driver, it is generally
because a specific subdriver in the driver stack does not succeed
IRP_MN_START_DEVICE. It can be difficult to determine which driver in the
stack is at fault. This behavior can occur if a driver in the driver stack
is corrupted or invalid for this device. When a device is enumerated, the
descriptor contained in its configuration memory space is capable of
defining a list of compatible devices that work if a specific device driver
for this device is unavailable. If Windows 2000 loads the compatible device
driver but cannot adequately drive the device, the error message may be
displayed. In this case, a prompt for a device driver is not displayed.
Check with the manufacturer of this device for a digitally signed Windows
2000 specific device driver for the device. Run the Update Driver wizard
using the Update Driver button, but do not let Windows 2000 automatically
detect devices. Instead, click Have Disk when prompted, and manually point
the wizard to the appropriate driver.
This error code may be displayed if the device attempts to use one of
Windows 2000's class drivers but that class driver cannot drive the device.
You may encounter this behavior if you are prompted for a device driver but
none was available, so you skipped the installation. You can resolve this
problem using the same method described in the bulleted item above.
Try another device to verify that the hardware is not bad.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| My wife's computer is running win 2000 Pro with SP4 on an Asus P4P800
| MB, 3.00 GHz P4 and 512 MB ram. The board has 8 USB 2.0 sockets, 4 on
| the rear and another 4 headers for front or internal sockets.
|
| Her USB printer is ok, as are the front sockets with my flash drive, but
| the system will not see either of my two Sandisk card readers in any of
| the front or rear sockets. It appears to load the Win drivers when the
| reader is plugged in, but the computer returns a Code 10 error and won't
| see the reader.
|
| My own system is ostensibly the same, a P4C800-E Asus MB, with win 2000
| Pro and SP4, and it has no problem with the card readers.
|
| If I have the reader plugged in when booting the computer, the 'ok' led
| on the reader lights up when the bios activates, but goes out when
| Windows takes over from the boot sequence. Bios is set to legacy USB
| on, and hi-speed on, exactly the same as my bios.
|
| Any ideas welcome.
|
| Colin D.

 

[Colin D]

CM_PROB_FAILED_START

The device cannot start. (Code 10)
Try updating the device drivers for this device.
Solution button: Update Driver (starts the Update Driver wizard)

This error message is one of the most commonly encountered error messages.
The most common cause of this error message is a bad or incompatible device
driver.

If the error message occurs because of a bad device driver, it is generally
because a specific subdriver in the driver stack does not succeed
IRP_MN_START_DEVICE. It can be difficult to determine which driver in the
stack is at fault. This behavior can occur if a driver in the driver stack
is corrupted or invalid for this device. When a device is enumerated, the
descriptor contained in its configuration memory space is capable of
defining a list of compatible devices that work if a specific device driver
for this device is unavailable. If Windows 2000 loads the compatible device
driver but cannot adequately drive the device, the error message may be
displayed. In this case, a prompt for a device driver is not displayed.
Check with the manufacturer of this device for a digitally signed Windows
2000 specific device driver for the device. Run the Update Driver wizard
using the Update Driver button, but do not let Windows 2000 automatically
detect devices. Instead, click Have Disk when prompted, and manually point
the wizard to the appropriate driver.
This error code may be displayed if the device attempts to use one of
Windows 2000's class drivers but that class driver cannot drive the device.
You may encounter this behavior if you are prompted for a device driver but
none was available, so you skipped the installation. You can resolve this
problem using the same method described in the bulleted item above.
Try another device to verify that the hardware is not bad.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| My wife's computer is running win 2000 Pro with SP4 on an Asus P4P800
| MB, 3.00 GHz P4 and 512 MB ram. The board has 8 USB 2.0 sockets, 4 on
| the rear and another 4 headers for front or internal sockets.
|
| Her USB printer is ok, as are the front sockets with my flash drive, but
| the system will not see either of my two Sandisk card readers in any of
| the front or rear sockets. It appears to load the Win drivers when the
| reader is plugged in, but the computer returns a Code 10 error and won't
| see the reader.
|
| My own system is ostensibly the same, a P4C800-E Asus MB, with win 2000
| Pro and SP4, and it has no problem with the card readers.
|
| If I have the reader plugged in when booting the computer, the 'ok' led
| on the reader lights up when the bios activates, but goes out when
| Windows takes over from the boot sequence. Bios is set to legacy USB
| on, and hi-speed on, exactly the same as my bios.
|
| Any ideas welcome.
|
| Colin D.

Thanks, Dave for your detailed reply. Come the weekend I'll do what you
say. Mum will just have to wait till then {

Colin D

 

[Dave Patrick]

You're welcome. Hope it helps.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thanks, Dave for your detailed reply. Come the weekend I'll do what you
| say. Mum will just have to wait till then {
|
| Colin D