usb mouse not working after installing SP1a

[Julia]

Hi,
Can somebody help me? I installes several critical
updates on my laptop (Win XP Pro) and after restarting
computer my mouse (usb, optical) stopped working. I tried
to restart computer, checked if the mouse is plugged
properly, checked drivers. Nothing helped. Then I
uninstalled the SP1a (and really the whole SP1) and the
mouse was working fine again. After reinstalling SP1a and
restarting the computer the mouse stopped working again...
What should I do? help.....

 

[Carey Frisch [MVP]]

Windows XP Does Not Detect Your New USB Device
http://support.microsoft.com/?kbid=314634

General USB Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

Availability of the Windows XP SP1 USB 1.1 and 2.0 Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;822603&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


| Hi,
| Can somebody help me? I installes several critical
| updates on my laptop (Win XP Pro) and after restarting
| computer my mouse (usb, optical) stopped working. I tried
| to restart computer, checked if the mouse is plugged
| properly, checked drivers. Nothing helped. Then I
| uninstalled the SP1a (and really the whole SP1) and the
| mouse was working fine again. After reinstalling SP1a and
| restarting the computer the mouse stopped working again...
| What should I do? help.....
|