S
Stan Rose
I have just done a clean install of Windows XP Pro (with
SP1) and am now having a problem with devices which
should be recognized as removable storage devices,
specifically my Sony DSC-P50 camera and SANDISK 6 in 1
reader. I have an ASUS PC4800-E Deluxe motherboard with
USB 2.0 ports. Both of these devices worked prior to the
clean install. My USB ports are working because my PALM
Tungsten T3, Epson Scanner and APC UPS are working OK.
When I plug in the camera or SANDISK, it recognizes the
device with the correct description of what it is. XP
goes through the new hardware sequence, but fails. If I
click on the USB device icon, it shows a tree with the
device, disk drive below that, and then unknown device
below that. The whole system also freezes up at that
point. It comes back when I pull out the USB cable to the
device.
The second time I plug it in, it shows as "Generic device
I:", but there is no device I: showing in My Computer.
I've tried going back to a restore point before
connecting them up the first time and plugging them in in
reverse sequence. No difference.
Any ideas?
Thanks very much,
Stan Rose
SP1) and am now having a problem with devices which
should be recognized as removable storage devices,
specifically my Sony DSC-P50 camera and SANDISK 6 in 1
reader. I have an ASUS PC4800-E Deluxe motherboard with
USB 2.0 ports. Both of these devices worked prior to the
clean install. My USB ports are working because my PALM
Tungsten T3, Epson Scanner and APC UPS are working OK.
When I plug in the camera or SANDISK, it recognizes the
device with the correct description of what it is. XP
goes through the new hardware sequence, but fails. If I
click on the USB device icon, it shows a tree with the
device, disk drive below that, and then unknown device
below that. The whole system also freezes up at that
point. It comes back when I pull out the USB cable to the
device.
The second time I plug it in, it shows as "Generic device
I:", but there is no device I: showing in My Computer.
I've tried going back to a restore point before
connecting them up the first time and plugging them in in
reverse sequence. No difference.
Any ideas?
Thanks very much,
Stan Rose