urgent - pls help -----Windows XP problem ?

[kimshapiro100]

urgent - pls help -----Windows XP problem

***********************************************************

I have a fairly new Toshiba laptop ..Intel Celeron 1.3GHZ and Windows
XP, HDD 40GB

I am having problems with software all of a sudden.

When I use IE, Mozilla, Yahoo Messenger etc....my screen FREEZES and
say
not responding on the top of the frame of these windows.

I have to wait till it unfreezes itself or kill everything and start
again.

I used Mcafee virus scan, did a Defrag - but stll have these problems.

Can anyone pls help.


Pls note I am NOT a techie

Thanks
Kim

 

[Robert L [MS-MVP]]

Use msconfig utility to check any suspect spyware. This link may help,

spyware Computer running slowly when connecting to the Internet · How do I know if I have spyware installed on your computer · How to protect your computer against ...
www.howtonetworking.com/others/spyware0.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
urgent - pls help -----Windows XP problem

***********************************************************

I have a fairly new Toshiba laptop ..Intel Celeron 1.3GHZ and Windows
XP, HDD 40GB

I am having problems with software all of a sudden.

When I use IE, Mozilla, Yahoo Messenger etc....my screen FREEZES and
say
not responding on the top of the frame of these windows.

I have to wait till it unfreezes itself or kill everything and start
again.

I used Mcafee virus scan, did a Defrag - but stll have these problems.

Can anyone pls help.


Pls note I am NOT a techie

Thanks
Kim