URGENT - getting 100% CPU usage from Print Spooler service

D

Dan Wilcken

"URGENT - getting 100% CPU usage from Print Spooler service"

I have just removed a failing HP LaserJet 1200 from my system. (It was
replaced with an Epson C80.)

Now my Print Spooler service spikes 100% CPU usage and of course everything
slows down to a glacial crawl.

If I disable Print Spool using msconfig, everything is fine (but there are
no printers or faxes in the Printers and Faxes folder and the "Add a
printer" button causes an error). The same is true if I disable the
"Profile 1" hook from the Log In tab of the Print Spooler service's
properties page from the Services manager snap-in.

There is also still an HP "port" that cannot be deleted from the list of
ports available in any printer's properties.

AUX. INFO: There had been some documents pending in the print queue for the
HP printer when it had failed. Those documents appeared as ghosted
documents in the queue which could not be deleted when the printer was
deleted from the Printers and Faxes folder. Don't know if this is what
generated the problem or not.

Thanks for any insight,
oldschool
 

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