UPS question

[spodosaurus]

Hi all,

Tonight at 2:30am my wife's UPS started beeping. I went into the office
and found that the "on battery" LED from the APC Back-UPS CS 350 was on.
Power was on, and my UPS had not tripped. So, I turned it off and tried
to turn it back on again. It beeped once, but no LEDs lit up. I held
the on button down until it beeped and then the "on battery" LED lit up
again, followed shortly after by the "overload" LED and the continuous
siren associated with it.

I disconnected everything from it (even though everything was switched
off, many pieces of equipment still draw some power) and tried again
with the exact same results.

I connected it to a different wall outlet, the one that my computer and
UPS are on, with the exact same results.

I removed the battery and tried again: it beeps once then nothing. If I
hold the button down it emits a continuous tone and the "on battery" LED
lights up until I release it.

The "surge only" socket will still power things even when the UPS is off.

The "replace battery" LED has never come on (the battery was replaced
about 3 years ago under an APC recall of certain batteries, so it's not
terribly old and it's only been used maybe four times in those three
years while the system was powering down).

Is this UPS dead?

TIA,

Ari

--
spammage trappage: remove the underscores to reply
Many people around the world are waiting for a marrow transplant. Please
volunteer to be a marrow donor and literally save someone's life:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[JAD]

Hi all,

Tonight at 2:30am my wife's UPS started beeping. I went into the office and found that
the "on battery" LED from the APC Back-UPS CS 350 was on. Power was on, and my UPS had
not tripped. So, I turned it off and tried to turn it back on again. It beeped once, but
no LEDs lit up. I held the on button down until it beeped and then the "on battery" LED
lit up again, followed shortly after by the "overload" LED and the continuous siren
associated with it.

I disconnected everything from it (even though everything was switched off, many pieces
of equipment still draw some power) and tried again with the exact same results.

I connected it to a different wall outlet, the one that my computer and UPS are on, with
the exact same results.

I removed the battery and tried again: it beeps once then nothing. If I hold the button
down it emits a continuous tone and the "on battery" LED lights up until I release it.

The "surge only" socket will still power things even when the UPS is off.

The "replace battery" LED has never come on (the battery was replaced about 3 years ago
under an APC recall of certain batteries, so it's not terribly old and it's only been
used maybe four times in those three years while the system was powering down).

Is this UPS dead?

TIA,

Ari

sounds like the battery...what brand? That type of beep is a battery problem on this APC
UPS.
have the manual? if not try the web page for beep warning codes

 

[WooHoo2You]

Is this UPS dead?

I have had two UPS units do the same thing to me, the battery both times.
The first lasted 5 years the second 3.

___________
WooHoo2You

 

[John Doe]

I have had two UPS units do the same thing to me, the battery both
times. The first lasted 5 years the second 3.

I guess that means you're at least eight years old. Hmm.

 

[Squat]

Hi all,

Tonight at 2:30am my wife's UPS started beeping. I went into the office
and found that the "on battery" LED from the APC Back-UPS CS 350 was on.
Power was on, and my UPS had not tripped. So, I turned it off and tried to
turn it back on again. It beeped once, but no LEDs lit up. I held the on
button down until it beeped and then the "on battery" LED lit up again,
followed shortly after by the "overload" LED and the continuous siren
associated with it.

I disconnected everything from it (even though everything was switched
off, many pieces of equipment still draw some power) and tried again with
the exact same results.

I connected it to a different wall outlet, the one that my computer and
UPS are on, with the exact same results.

I removed the battery and tried again: it beeps once then nothing. If I
hold the button down it emits a continuous tone and the "on battery" LED
lights up until I release it.

The "surge only" socket will still power things even when the UPS is off.

The "replace battery" LED has never come on (the battery was replaced
about 3 years ago under an APC recall of certain batteries, so it's not
terribly old and it's only been used maybe four times in those three years
while the system was powering down).

Is this UPS dead?

TIA,

Ari

Ari,
I work for an APC reseller. What is the exact part number of your unit?

I looked at the manual for the BK 350 unit for reference.
If you go to the APC website, you can download the manual if you have lost
you original one.
Here is what I used.
http://sturgeon.apcc.com/techref.nsf/partnum/990-2084A/$FILE/990-2084A_En_REV04.pdf

The problem may be that the circiut breaker on the UPS has tripped. The UPS
has a circuit breaker similar to a standard wall outlet. This trips if the
load supported by the UPS exceeds the rating of the outlet on the UPS. (Much
like running a dryer, hair dryer Computer and vacuum all on the same 15mp
circuit.)
You also didn't indicate if the items supported by the UPS are still being
powered or not. If they are NOT being powered, my bet would be the circuit
breaker.
If you reset that and the problem goes away, reduce the number of devices
supported by the UPS (or get a larger one).
If not, I is likely that the batteries need replacement. They typically last
3-5 years regardless of the number of times the unit has gone to battery.

Post what happens, I am curious as I havea similar unit in the basement
powering my router and VoIP adapter.

Squat

 

[spodosaurus]

Ari,
I work for an APC reseller. What is the exact part number of your unit?

Back-UPS CS 350 (BK350EI from a little sticker on the bottom)

I looked at the manual for the BK 350 unit for reference.
If you go to the APC website, you can download the manual if you have lost
you original one.
Here is what I used.
http://sturgeon.apcc.com/techref.nsf/partnum/990-2084A/$FILE/990-2084A_En_REV04.pdf

Having a look at that now.

The problem may be that the circiut breaker on the UPS has tripped.

Checked that early on, it wasn't tripped.

You also didn't indicate if the items supported by the UPS are still being
powered or not. If they are NOT being powered, my bet would be the circuit
breaker.

It kept shrieking in battery mode and would not stop, so I disconnected
everything from it (as detailed above). Right now I have everything
going through the surge only connector. The weird thing, a day or two
later it just turned on as normal again!

If you reset that and the problem goes away, reduce the number of devices
supported by the UPS (or get a larger one).
If not, I is likely that the batteries need replacement. They typically last
3-5 years regardless of the number of times the unit has gone to battery.

That's what I'm planning on doing early next week.

Post what happens, I am curious as I havea similar unit in the basement
powering my router and VoIP adapter.

Will do.

Ari

Squat

--
spammage trappage: remove the underscores to reply
Many people around the world are waiting for a marrow transplant. Please
volunteer to be a marrow donor and literally save someone's life:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[WooHoo2You]

I guess that means you're at least eight years old. Hmm.

Math must be your strong point.

___________
WooHoo2You

 

[JAD]

Math must be your strong point.

next to his smell..........

 

[John Doe]

next to his smell..........

maybe if your mother wash when she gets home.........

 

[JAD]

maybe if your mother wash when she gets home.........

next to his smell

 

[John Doe]

next to his smell

if your mother would brush her teeth, maybe you wouldn't notice

 

[JAD]

if your mother would brush her teeth, maybe you wouldn't notice

texans stink like cattle