Upgrading Gateway 1200CS to XP

[Guest]

I ran the XP Upgrade Advisor on my ME based computer and it said all hardware
would be okay for an upgrade to XP. Thus I bought XP Home Upgrade and
installed it. Now Device Manager has a yellow Question Mark next to the PCI
Bus Controller. Gateway says they do not have any XP drivers for this
computer and suggested I contact AMD (Motherboard manufacturer). To date I
have no response from them. Any ideas how or where I can get the drivers?
Also, is it typical for the Upgrade Advisor not to find any problems and yet
still have this kind of problem?

 

[Yves Leclerc]

I ran the XP Upgrade Advisor on my ME based computer and it said all hardware
would be okay for an upgrade to XP. Thus I bought XP Home Upgrade and
installed it. Now Device Manager has a yellow Question Mark next to the PCI
Bus Controller. Gateway says they do not have any XP drivers for this
computer and suggested I contact AMD (Motherboard manufacturer). To date I
have no response from them. Any ideas how or where I can get the drivers?
Also, is it typical for the Upgrade Advisor not to find any problems and yet
still have this kind of problem?

This seems to be a special "chipset driver". You need to locate the chipset
drivers for XP.

BTW: AMD makes only the processors. I do not believe that they make
motherboard.

 

[Talahasee]

I ran the XP Upgrade Advisor on my ME based computer and it said all hardware
would be okay for an upgrade to XP. Thus I bought XP Home Upgrade and
installed it. Now Device Manager has a yellow Question Mark next to the PCI
Bus Controller. Gateway says they do not have any XP drivers for this
computer and suggested I contact AMD (Motherboard manufacturer). To date I
have no response from them. Any ideas how or where I can get the drivers?
Also, is it typical for the Upgrade Advisor not to find any problems and yet
still have this kind of problem?

Look around for Driver Genius. It will inspect your system
thoroughly (could take 1/2 hr or longer), but then it goes
and finds all the drivers you need, depending on the
settings you give it. That is, "system", "video", "sound",
etc. or you can select "get everything."

Avoid Driver Magic,
which ate my computer (crashed it by downloading and
installing several wrong drivers) I had to reformat.

I contacted the company, and all I got was a "that's
unusual." I demanded a refund. Got, "it wasn't our
software's fault."

You will likely get dupes of your drivers that are already
installed, but at least with Driver Genius, you are given
the option of not installing.

Play close attention, and you should be able to pick and
choose from the half-dozen or dozen drivers the program
finds.

Best of all, "it's FREE!"

I just found it on

www.download.com


Driver Genius Professional Edition 2005 6.0.1882

You get to try it for free, and-- logic would tell you--
you'll only need it once, unless you are in the middle of a
major upgrade that's going to take you months.



Good luck!


Tallahassee

 

[R. McCarty]

It's a function of the Motherboard Chipset. You'll need either Intel, VIA,
SiS, nVidia or ATI chipset driver package. Use Belarc Advisor to do an
inventory on your system.

 

[Lem]

This seems to be a special "chipset driver". You need to locate the chipset
drivers for XP.

BTW: AMD makes only the processors. I do not believe that they make
motherboard.

I poked around on the 'net about this, and have not been able to discover very
much. I "think" your "Keystone" motherboard was manufactured for Gateway by MSI,
but it would be nice if you could persuade someone at Gateway to confirm that.
You may have to escalate a few levels in tech support before you get anywhere.
Alternatively, you could take a look at the mainboard itself, to see if there is
an MSI sticker on it. Unfortunately, it might well be on the bottom. Yves is
correct, though, it's not an AMD motherboard, so you won't get anywhere with AMD.

Naturally, the product designators MSI uses don't include anything like
"Keystone." If you can't get gateway to identify which MSI designation
corresponds to "Keystone," it seems to me from studying the gateway support docs
that all Gateway "Keystone" motherboards use VIA KM133 chipsets. You should
confirm this using your specific Gateway serial number to get the exact
motherboard used in your particular pc.

On the MSI website, if you search for motherboards that use the VIA KM133, you
find 3 (MSI models MS-6340M, MS-6340M ver 3.0, and MS-6340M ver 5.0. As near as I
can tell, the BIOS for each of the models is different but the video and audio
drivers are the same. I did not, however, download them and check. You could try
downloading and installing the VIA AC97 PCI sound drivers and the VIA Chipset 4in1
Drivers from MSI:
http://www.msi.com.tw/program/products/pro_index.php

Alternatively, just get drivers direct from VIA:
read this article: http://www.viaarena.com/default.aspx?PageID=5&ArticleID=68&P=1
and then get your drivers here: http://www.viaarena.com/?PageID=2
(VIA suggests that for older systems, like yours, the most recent drivers,
including the one available from MSI, might not be the optimal choice).

Unfortunately, unless you reload WinMe, you won't be able to run any of the system
information tools, such as WinS3ID and SiSoft Sandra (both of which VIA
recommends for help in identifying hardware). You probably will have to open the
case and look at the chips themselves.

Good luck. I think you're going to need it.

 

[Guest]

Thanks Lem

I see you did some work for me on this and I want to say I appreciate your
effort. I think I understand what you said and will try tomorrow to load the
driver I have found using your help.

Thanks again