Upgrade issue Basic to Premium

[Guest]

I tried my upgrade from Home Basic to Home Premium for the third time last
night. Needless to say, it failed or I wouldn't be posting this. But this
time I took some notes during the process so I can better describe what's
happening. Hopefully someone can assist with this.

Machine is a Compaq Presario SR5010 with a 3.46 GHz Celeron. Has a gig of
RAM and an Nvidia GF 6200 LE with 128 MB. Running what I assume is an OEM
version of Basic - it came with the machine when I bought it new from
BestBuy. Upgrade Advisor says everything's fine and the machine should take
the upgrade with no problem.

Install has no problems until after the second reboot. It gets through the
screen about starting Windows for the first time and goes back to the screen
showing installation progress. There are green checkmarks on everything
except "Completing upgrade."

It cranks away for a bit, then the screen changes to a higher resolution.
Cranks away a bit more - maybe a couple of minutes - then displays the
following message:

"Windows could not configure one or more system components. To install
Windows, restart the computer and then restart the installation."

When I click the OK button (which is the only option) it goes to a black
screen with a mouse cursor but nothing else. Sits there for a minute or two,
then reboots, displays a message that the upgrade was not successful, and
automatically rolls back to Basic. (at least that part seems to work fine,
thank God)

After Basic boots back up, I get a message that this version was unable to
be installed and I should run Upgrade Advisor to make sure my system's
compatible.

I disabled anti-virus and anti-spyware and even turned off GoToMyPC before
running the upgrade, just in case. Didn't help.

At this point, I'm about ready to give up. The weird part is that the
machine is ALREADY RUNNING VISTA. I could understand this if I were
upgrading from XP or something. The Upgrade Advisor says it should work
fine, but it doesn't. This isn't some off-brand machine, either. It's a
stock Compaq with an added video card, and that's it. It should work.

Any ideas?

 

[Rick Rogers]

Hi,

Try uninstalling the video driver and reverting to a standard VGA before
upgrading.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Thanks, Rick - uninstalling the Forceware stuff from Nvidia and rolling back
to the driver that came with Vista did the trick. Much appreciated.

DH

 

[Guest]

I have the exact problem only differance is Toshiba Laptop
model:A135-S4656
1.6
2gb ram
80gb hd
Vista basic

Do you think uninstalling video driver and reverting to a standard VGA
before
upgrading. will work ? going to try

 

[Guest]

I have the same problem upgrading Vista Basic to Vista Premium

copying windows files -check mark
gathering files- check mark
Expanding files- check mark
Installing feathures and updates-check mark
Completing upgrade reboots once and continues upgrade

just at Completing upgrade Seems like it almost done Message pop's up,

"windows could not configure one or more system components to install window
restart the computer and then restart installation"
reboots and rolls back to Vista basic

Toshiba laptop
1.6 mhz
2gb ram
80gb hd
vista basic
model:A135-S4656

I have disabling everything in MSCONFIG
No anti virus (unistalled it)
turned user control off

I'm on 6th time trying to upgrade
I get this same message everytime , has anyone figured this out yet ?

 

[Guest]

I finnaly got premium to install


I have disabling everything in MSCONFIG
No anti virus (unistalled it)

Had to delete the contents of the datastore folder
(%windir%\SoftwareDistribution)
Only then did install finish with out errors

Thank everybody for the help and all the posts