G
geoff b
Hello,
I recently swapped out my mainboard / CPU for a new
mainboard and CPU (AMD Duron). The hardware seems ok, but
no longer runs Win98. No problem, I want to upgrade to XP.
So, when I try to upgrade, setup runs for a few seconds
and then displays:
file \i386\KDCOM.dll could not be loaded
error code is 4.
I have tried looking up the problem in the KB but did not
find any hits. I also tried running setup on a differnt
computer, just to see if I get past the error, I do. So,
I don't suspect the media. Does anyone have any
suggestions?
If not, could someone tell me how to get the product ID
for install support, when I can't install the product?
Thanks,
Geoff B.
I recently swapped out my mainboard / CPU for a new
mainboard and CPU (AMD Duron). The hardware seems ok, but
no longer runs Win98. No problem, I want to upgrade to XP.
So, when I try to upgrade, setup runs for a few seconds
and then displays:
file \i386\KDCOM.dll could not be loaded
error code is 4.
I have tried looking up the problem in the KB but did not
find any hits. I also tried running setup on a differnt
computer, just to see if I get past the error, I do. So,
I don't suspect the media. Does anyone have any
suggestions?
If not, could someone tell me how to get the product ID
for install support, when I can't install the product?
Thanks,
Geoff B.