Updating windows xp

D

dell2350

When I go to the windows update website, I get the following error message:
Microsoft Update
The website has encountered a problem and cannot display the page you are
trying to view. The options below might help you solve the problem.

For self help options:
Frequently asked questions
Find solutions
Windows update newsgroup

For assisted support options:
Microsoft online assisted support (no cost for windows update issues)
Read more about steps you can take to resolve this problem (error number
0x8024402C) yourself.

I did some research on the error code and the fixes mentioned are to remove
characters from the proxy exception list and then clearing the proxy cache.
In my case, there are no characters to remove from the proxy exception list
to begin with because the list is blank and clearing the proxy cache does not
solve the issue. I noticed that there are other posts on here that bring up
the same issue that I have. Something is preventing me from seeing windows
updates. The website has always worked for me.
 
J

Jim

dell2350 said:
When I go to the windows update website, I get the following error
message:
Microsoft Update
The website has encountered a problem and cannot display the page you are
trying to view. The options below might help you solve the problem.

For self help options:
Frequently asked questions
Find solutions
Windows update newsgroup

For assisted support options:
Microsoft online assisted support (no cost for windows update issues)
Read more about steps you can take to resolve this problem (error number
0x8024402C) yourself.

I did some research on the error code and the fixes mentioned are to
remove
characters from the proxy exception list and then clearing the proxy
cache.
In my case, there are no characters to remove from the proxy exception
list
to begin with because the list is blank and clearing the proxy cache does
not
solve the issue. I noticed that there are other posts on here that bring
up
the same issue that I have. Something is preventing me from seeing windows
updates. The website has always worked for me.

You would probably get better help from the fine folks on the newsgroup
microsoft.public.windowsupdate.
Jim
 
D

dell2350

Where do I find microsoft.public.windowsupdate

Jim said:
You would probably get better help from the fine folks on the newsgroup
microsoft.public.windowsupdate.
Jim
 
M

Meinolf Weber

Hello dell2350,

Some updates bring the update page to stop. Try this way, stop automatic
update service under services .msc from the run line. Delete the c:\windows\softwaredistribution
folder, start the service, the folder will be rebuilded and try again with
the update page from MS.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
 
P

PA Bear [MS MVP]

Error message when you try to install updates from the Windows Update Web
site on a Windows XP-based computer: "Windows Update has encountered an
error and cannot display the requested page":
[Additionally, you see "[Error number: 0x8024D00C]" in the upper-right
corner of the Web page.]
http://support.microsoft.com/kb/914226
 

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