Updates Ok only without IE

A

abcd

Hello,

i've got this problem : when installing an update with IE6 (from
WinUpdate web site), it downloads the available updates,
and fails to install any of them !
(no special error message, it just writes it can not install them)


BUT IF i use the auto-update service (task) : then everything is ok,
windows 2000 SP4 upgrades fine.


What could be the point ? any idea ?
thank you in advance for your answers on this forum... Here is an
extract of the log :

2007-02-14 05:31:04 1988 6fc COMAPI <<-- SUBMITTED --
COMAPI: Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:04 1044 5fc Agent *************
2007-02-14 05:31:04 1044 5fc Agent ** START ** Agent:
Installing updates [CallerId = MicrosoftUpdate]
2007-02-14 05:31:04 1044 5fc Agent *********
2007-02-14 05:31:04 1044 5fc Agent * Updates to install = 1
2007-02-14 05:31:04 1044 5fc Agent * Title = <NULL>
2007-02-14 05:31:04 1044 5fc Agent * UpdateId =
{D1B4FCCB-384D-489E-A709-845116887F36}.100
2007-02-14 05:31:04 1044 5fc Agent * Bundles 1 updates:
2007-02-14 05:31:04 1044 5fc Agent *
{1F4EC4E0-9FEE-4EBA-A543-E184E03B67F8}.100
2007-02-14 05:31:13 1044 5fc Service WARNING:
GetUserTokenFromSessionId failed with hr 0x800704dd
2007-02-14 05:31:13 1044 5fc Agent * WARNING: Exit code
= 0x80240020
2007-02-14 05:31:13 1044 5fc Agent *********
2007-02-14 05:31:13 1044 5fc Agent ** END ** Agent:
Installing updates [CallerId = MicrosoftUpdate]
2007-02-14 05:31:13 1044 5fc Agent *************
2007-02-14 05:31:13 1044 5fc Agent WARNING: WU client
failed installing updates with error 0x80240020
2007-02-14 05:31:13 1988 668 COMAPI >>-- RESUMED --
COMAPI: Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:13 1988 668 COMAPI - Install call failed
2007-02-14 05:31:13 1988 668 COMAPI - Reboot required = No
2007-02-14 05:31:13 1988 668 COMAPI - WARNING: Exit
code = 0x80240FFF; Call error code = 0x80240020
2007-02-14 05:31:13 1988 668 COMAPI ---------
2007-02-14 05:31:13 1988 668 COMAPI -- END -- COMAPI:
Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:13 1988 668 COMAPI -------------
 
Z

zhuang xiao jie

abcd said:
Hello,

i've got this problem : when installing an update with IE6 (from
WinUpdate web site), it downloads the available updates,
and fails to install any of them !
(no special error message, it just writes it can not install them)


BUT IF i use the auto-update service (task) : then everything is ok,
windows 2000 SP4 upgrades fine.


What could be the point ? any idea ?
thank you in advance for your answers on this forum... Here is an
extract of the log :

2007-02-14 05:31:04 1988 6fc COMAPI <<-- SUBMITTED --
COMAPI: Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:04 1044 5fc Agent *************
2007-02-14 05:31:04 1044 5fc Agent ** START ** Agent:
Installing updates [CallerId = MicrosoftUpdate]
2007-02-14 05:31:04 1044 5fc Agent *********
2007-02-14 05:31:04 1044 5fc Agent * Updates to install = 1
2007-02-14 05:31:04 1044 5fc Agent * Title = <NULL>
2007-02-14 05:31:04 1044 5fc Agent * UpdateId =
{D1B4FCCB-384D-489E-A709-845116887F36}.100
2007-02-14 05:31:04 1044 5fc Agent * Bundles 1 updates:
2007-02-14 05:31:04 1044 5fc Agent *
{1F4EC4E0-9FEE-4EBA-A543-E184E03B67F8}.100
2007-02-14 05:31:13 1044 5fc Service WARNING:
GetUserTokenFromSessionId failed with hr 0x800704dd
2007-02-14 05:31:13 1044 5fc Agent * WARNING: Exit code
= 0x80240020
2007-02-14 05:31:13 1044 5fc Agent *********
2007-02-14 05:31:13 1044 5fc Agent ** END ** Agent:
Installing updates [CallerId = MicrosoftUpdate]
2007-02-14 05:31:13 1044 5fc Agent *************
2007-02-14 05:31:13 1044 5fc Agent WARNING: WU client
failed installing updates with error 0x80240020
2007-02-14 05:31:13 1988 668 COMAPI >>-- RESUMED --
COMAPI: Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:13 1988 668 COMAPI - Install call failed
2007-02-14 05:31:13 1988 668 COMAPI - Reboot required = No
2007-02-14 05:31:13 1988 668 COMAPI - WARNING: Exit
code = 0x80240FFF; Call error code = 0x80240020
2007-02-14 05:31:13 1988 668 COMAPI ---------
2007-02-14 05:31:13 1988 668 COMAPI -- END -- COMAPI:
Install [ClientId = MicrosoftUpdate]
2007-02-14 05:31:13 1988 668 COMAPI -------------
Click to expand...
 

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