After Repair - Windows Update shows old updates

J

jleavens

After doing a repair on my XP SP2 install (with an XP SP2 disc), my Windows
Update shows 84 updates to install. When I try to install, they just say
failed. Here's the log where I just picked the first three:

2007-11-22 13:42:29:204 2776 f5c COMAPI -------------
2007-11-22 13:42:29:204 2776 f5c COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:204 2776 f5c COMAPI ---------
2007-11-22 13:42:29:204 2776 f5c COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates in request: 3
2007-11-22 13:42:29:204 2776 f5c COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates to install = 3
2007-11-22 13:42:29:204 2776 f5c COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *************
2007-11-22 13:42:29:234 1416 c78 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *********
2007-11-22 13:42:29:234 1416 c78 Agent * Updates to install = 3
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB896423)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{70E702CB-5D44-494D-8594-476AC774CD51}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB943460)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{238493F6-6D43-4ECB-A4E9-EB63CA49EC87}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{7AAB7F4A-678E-439F-91DF-54CAB4B6DA3F}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Update for Windows XP
(KB936357)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{AEC363BC-50FF-4914-B8B8-54064539956E}.102
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{D3F78197-6B7C-45F1-AEFF-2011D240AE1D}.102
2007-11-22 13:42:40:661 1416 c78 Handler Attempting to create remote handler
process as WINXP\JL in session 0
2007-11-22 13:42:40:941 832 140 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2007-11-22 13:42:40:941 832 140 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-22 13:42:40:941 832 140 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-11-22 13:42:40:951 1416 c78 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 832), but exited before
signaling event
2007-11-22 13:42:40:951 1416 c78 Agent * WARNING: Exit code = 0x80004002
2007-11-22 13:42:40:951 1416 c78 Agent *********
2007-11-22 13:42:40:951 1416 c78 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:40:981 1416 c78 Agent *************
2007-11-22 13:42:40:981 1416 c78 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-11-22 13:42:41:011 2776 b00 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:011 2776 b00 COMAPI - Install call failed
2007-11-22 13:42:41:021 2776 b00 COMAPI - Reboot required = No
2007-11-22 13:42:41:021 2776 b00 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-11-22 13:42:41:021 2776 b00 COMAPI ---------
2007-11-22 13:42:41:021 2776 b00 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:021 2776 b00 COMAPI -------------
2007-11-22 13:42:41:792 2776 f5c COMAPI WARNING: Operation failed due to
earlier error, hr=80004002


I've been trying to figure out a solution to this for a couple of weeks now.
Anyone have suggestions?
 
J

jleavens

Ooops, forgot to mention - many of these updates seem to be pre-SP2?

jleavens said:
After doing a repair on my XP SP2 install (with an XP SP2 disc), my Windows
Update shows 84 updates to install. When I try to install, they just say
failed. Here's the log where I just picked the first three:

2007-11-22 13:42:29:204 2776 f5c COMAPI -------------
2007-11-22 13:42:29:204 2776 f5c COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:204 2776 f5c COMAPI ---------
2007-11-22 13:42:29:204 2776 f5c COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates in request: 3
2007-11-22 13:42:29:204 2776 f5c COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates to install = 3
2007-11-22 13:42:29:204 2776 f5c COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *************
2007-11-22 13:42:29:234 1416 c78 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *********
2007-11-22 13:42:29:234 1416 c78 Agent * Updates to install = 3
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB896423)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{70E702CB-5D44-494D-8594-476AC774CD51}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB943460)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{238493F6-6D43-4ECB-A4E9-EB63CA49EC87}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{7AAB7F4A-678E-439F-91DF-54CAB4B6DA3F}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Update for Windows XP
(KB936357)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{AEC363BC-50FF-4914-B8B8-54064539956E}.102
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{D3F78197-6B7C-45F1-AEFF-2011D240AE1D}.102
2007-11-22 13:42:40:661 1416 c78 Handler Attempting to create remote handler
process as WINXP\JL in session 0
2007-11-22 13:42:40:941 832 140 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2007-11-22 13:42:40:941 832 140 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-22 13:42:40:941 832 140 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-11-22 13:42:40:951 1416 c78 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 832), but exited before
signaling event
2007-11-22 13:42:40:951 1416 c78 Agent * WARNING: Exit code = 0x80004002
2007-11-22 13:42:40:951 1416 c78 Agent *********
2007-11-22 13:42:40:951 1416 c78 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:40:981 1416 c78 Agent *************
2007-11-22 13:42:40:981 1416 c78 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-11-22 13:42:41:011 2776 b00 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:011 2776 b00 COMAPI - Install call failed
2007-11-22 13:42:41:021 2776 b00 COMAPI - Reboot required = No
2007-11-22 13:42:41:021 2776 b00 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-11-22 13:42:41:021 2776 b00 COMAPI ---------
2007-11-22 13:42:41:021 2776 b00 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:021 2776 b00 COMAPI -------------
2007-11-22 13:42:41:792 2776 f5c COMAPI WARNING: Operation failed due to
earlier error, hr=80004002


I've been trying to figure out a solution to this for a couple of weeks now.
Anyone have suggestions?
 
J

jleavens

Nope, I was wrong. The updates are appropriate, they just are not installing
via Automatic Updates. They are all installing manually however.

jleavens said:
Ooops, forgot to mention - many of these updates seem to be pre-SP2?

jleavens said:
After doing a repair on my XP SP2 install (with an XP SP2 disc), my Windows
Update shows 84 updates to install. When I try to install, they just say
failed. Here's the log where I just picked the first three:

2007-11-22 13:42:29:204 2776 f5c COMAPI -------------
2007-11-22 13:42:29:204 2776 f5c COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:204 2776 f5c COMAPI ---------
2007-11-22 13:42:29:204 2776 f5c COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates in request: 3
2007-11-22 13:42:29:204 2776 f5c COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-22 13:42:29:204 2776 f5c COMAPI - Updates to install = 3
2007-11-22 13:42:29:204 2776 f5c COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *************
2007-11-22 13:42:29:234 1416 c78 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:29:234 1416 c78 Agent *********
2007-11-22 13:42:29:234 1416 c78 Agent * Updates to install = 3
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB896423)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{70E702CB-5D44-494D-8594-476AC774CD51}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{0A79D448-3156-48F6-AA22-A3C14258A956}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Security Update for
Windows XP (KB943460)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{238493F6-6D43-4ECB-A4E9-EB63CA49EC87}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{7AAB7F4A-678E-439F-91DF-54CAB4B6DA3F}.100
2007-11-22 13:42:29:234 1416 c78 Agent * Title = Update for Windows XP
(KB936357)
2007-11-22 13:42:29:234 1416 c78 Agent * UpdateId =
{AEC363BC-50FF-4914-B8B8-54064539956E}.102
2007-11-22 13:42:29:234 1416 c78 Agent * Bundles 1 updates:
2007-11-22 13:42:29:234 1416 c78 Agent *
{D3F78197-6B7C-45F1-AEFF-2011D240AE1D}.102
2007-11-22 13:42:40:661 1416 c78 Handler Attempting to create remote handler
process as WINXP\JL in session 0
2007-11-22 13:42:40:941 832 140 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2007-11-22 13:42:40:941 832 140 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-22 13:42:40:941 832 140 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-11-22 13:42:40:951 1416 c78 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 832), but exited before
signaling event
2007-11-22 13:42:40:951 1416 c78 Agent * WARNING: Exit code = 0x80004002
2007-11-22 13:42:40:951 1416 c78 Agent *********
2007-11-22 13:42:40:951 1416 c78 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2007-11-22 13:42:40:981 1416 c78 Agent *************
2007-11-22 13:42:40:981 1416 c78 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-11-22 13:42:41:011 2776 b00 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:011 2776 b00 COMAPI - Install call failed
2007-11-22 13:42:41:021 2776 b00 COMAPI - Reboot required = No
2007-11-22 13:42:41:021 2776 b00 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-11-22 13:42:41:021 2776 b00 COMAPI ---------
2007-11-22 13:42:41:021 2776 b00 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2007-11-22 13:42:41:021 2776 b00 COMAPI -------------
2007-11-22 13:42:41:792 2776 f5c COMAPI WARNING: Operation failed due to
earlier error, hr=80004002


I've been trying to figure out a solution to this for a couple of weeks now.
Anyone have suggestions?
 
F

Frank

jleavens said:
After doing a repair on my XP SP2 install (with an XP SP2 disc), my
Windows
Update shows 84 updates to install. When I try to install, they just say
failed. Here's the log where I just picked the first three:

SNIP, SNIP
I've been trying to figure out a solution to this for a couple of weeks
now.
Anyone have suggestions?

The following kb will solve your problems.
 

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