updates -- cd/dvd drives

[Guest]

When i first installed Vista, my cd and dvd drives worked just fine, but once
windows updated ( not sure which updates are creating the problem) but they
stopped working, so i tried to do a restore point, which it doesnt seem to
let me go back any farther than 1 day. If i go to my device manager, they
do appear as being present, however when i click on update driver, it
continues telling me that the drivers are up to day, so why wont either of my
drives work at all???

I cant exactly put my cd in the drive and do a "repair" since neither drive
is working, so now what?

 

[Rick Rogers]

Hi,

You might first check for loose cabling inside the tower. A move might have
jarred something loose, reseating may resolve it if there is an intermittent
connection. To my knowledge, nothing on Windows Update has done anything to
optical drives, though it is conceivable that perhaps there was a controller
driver update to your system. If this is the case, then rolling back to the
previous version of the controller cable driver may help.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

I am having the same problem with my computer, One day I had my CD/DVD Drives
and the next day they were gone. The person that I purchased the computer
from wants to charge me to clean out my computer and reinstall everything. If
this is a Vista issue than there should be a way for me to fix my own
computer and not spend the money to have someone strip everything from my
computer and make me loose all my homework assignments.