Update Question

[Guest]

There is a permanent message when I open Windows Defender. It says updates
have not been made for 33 days. However, when I go to updates, it advises
everything is up to date.

How do I get rid of that message? I deleted and reinstalled it and it still
says the same thing. There's that little yellow icon with ! in the center on
my taskbar.

 

[Guest]

Engel, my Automatic Updates are on, and I download updates daily. Yet I
cannot get any signatures newer than 1.0.0.0. I know there are scores of beta
users in the same boat. We need more help than that link.

What's going on with this software (or the download center) that is
preventing us from getting updates? Is there a manual download-and-update
process we can use? 34-day-old updates are rather useless.

Thanks,
-m-

 

[Bill Sanderson]

Have you been to Windows Update to see whether Signature updates are
offered?

 

[Bill Sanderson]

Can you go to Windows Update and see whether signature updates for Windows
Defender are offered?

 

[Guest]

Have you been to Windows Update to see whether Signature updates are
offered?

Thanks, Bill, I just tried that. I did see the new update [Definition Update
1.13.1286.1 for BETA Windows Defender (KB915597)] and downloaded/installed
it. This is the required process for getting updates? Is the "Check for
Updates" button on WD itself non-functional at this time?

-m-

 

[Bill Sanderson]

Here's the deal: Check for Updates goes via AutoUpdate. For the average
home user, that should be working just fine. For some corporate users, that
goes to a SUS or WSUS server centrally maintained by corporate network
administrators.

In those cases:

SUS--Windows Defender signature updates are not available via SUS, which has
an end-of-life of December 2006.

WSUS--The administrator must enable the new class of updates for Windows
Defender.

So--for some users, manually going to Windows Update works, while the
background, automatic update doesn't--because of network infrastructure
issues.

Does that fit your situation? It is possible to dig into this more deeply:

Do an attempted update: help, about, check for updates.

Then do start, run, notepad %windir%\windowsupdate.log <enter>

This can be a very large file--leave it some time to "settle."

Then go down the very end, and cut and paste (or just read yourself if so
inclined) that last session .--you can paste it to a response here, if you
want. I may (can't tell--pretty inexperienced, but gaining fast) be able to
spot what is happening from those log entries.

In general, however, if you are on a managed corporate lan, you'll need help
from the network administrators to get automatic updates for Windows
Defender.

--

Have you been to Windows Update to see whether Signature updates are
offered?

Thanks, Bill, I just tried that. I did see the new update [Definition
Update
1.13.1286.1 for BETA Windows Defender (KB915597)] and downloaded/installed
it. This is the required process for getting updates? Is the "Check for
Updates" button on WD itself non-functional at this time?

-m-