update Microsoft Office 2007 SP2 and KB967642

M

Michel

On my Vista32 PC the updates for Windows work but my Office
2007 updates (update Microsoft Office 2007 SP2 and KB967642) today say
"Windows Update_0000057A" "Windows Update_dt000". All previous updates were OK
Does anyone have a fix or any idea what is causing my problem?
 
M

Michel

This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]
 
M

Michel

This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]
 
M

Michel

I've just noticed SP2 is loaded ! Why WU ask my again and again to download
it ?
Thank you for any help.

Michel said:
This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]

Michel said:
On my Vista32 PC the updates for Windows work but my Office
2007 updates (update Microsoft Office 2007 SP2 and KB967642) today say
"Windows Update_0000057A" "Windows Update_dt000". All previous updates were OK
Does anyone have a fix or any idea what is causing my problem?
 

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