Update for Windows XP (KB898461) failed

G

Guest

0x80248011

We have looked at this every way we can and are unable to install this
update - even downloaded the file by it self which when we try to install, we
get a message that says unable to find folder or to that effect.

We have been trying for at lest 7 months now waiting in the back ground for
a possible fix.

This pc is stuck in a rut and not updatable untill this fix is sorted!
Any assistance would really be apreciated thank you
 
T

TaurArian [AUS]

0x80248011 = SUS_E_DS_UNABLETOSTART

Can occur due to problems in the Internet cache or corruption in the Datastore

1. In Internet Explorer - Click on the Tools menu, select Internet Options,
General tab.
In the Temporary Internet files section, click the delete Files dialog box.

2. You may receive an error message when you search for available updates on the
Windows Update Web site
http://support.microsoft.com/?kbid=883821

<snip> 0x80248011 error code
Before you resolve this problem, clear the Microsoft Internet Explorer cache. To
do this, following these steps: 1. On the Internet Explorer Tools menu, click
Internet Options.
2. On the General tab, click Delete Files in the Temporary Internet Files
section.
3. Click OK, and then click OK again.
To resolve this error, recreate the database that stores Windows Update
information or Microsoft Update information on your computer. To do this, follow
these steps: 1. Click Start, click Run type cmd in the Open box, and then click
OK.
2. At the command prompt, type the following command, and then press
ENTER: net stop wuauserv

3. At the command prompt, type the following command, and then press
ENTER: cd /d c:\Windows\SoftwareDistribution

Where c:\Windows is the folder where Windows is installed.
4. At the command prompt, type the following command including the quotes,
and then press ENTER: rd /S /Q DataStore
5. At the command prompt, type the following command, and then press
ENTER: net start wuauserv.
6. Exit the command prompt window.


| 0x80248011
|
| We have looked at this every way we can and are unable to install this
| update - even downloaded the file by it self which when we try to install, we
| get a message that says unable to find folder or to that effect.
|
| We have been trying for at lest 7 months now waiting in the back ground for
| a possible fix.
|
| This pc is stuck in a rut and not updatable untill this fix is sorted!
| Any assistance would really be apreciated thank you
|
 
G

Guest

MysteryM said:
0x80248011

We have looked at this every way we can and are unable to install this
update - even downloaded the file by it self which when we try to install, we
get a message that says unable to find folder or to that effect.

We have been trying for at lest 7 months now waiting in the back ground for
a possible fix.

This pc is stuck in a rut and not updatable untill this fix is sorted!
Any assistance would really be apreciated thank you
 

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