Update for Outlook 2003 Junk Email Filter (KB925254) Won't Install

[alondon]

Folks,

I am running XP SP2 with all updates and MSOffice 2003 with all updates but
one,

Update for Outlook Junk email Filter (KB925254) will not install. Every
time I boot, the computer spends several minutes trying to install this
which hangs the CPU at 100% usage. I finally get an error message indicating
that this update can not be installed with no clue as to what the problem
is?

I have checked into the two most obvious Outlook update problems:

1. All McAfee email protection has been turned off, and;
2. Office Source Engine Services are started.

The machine is clean, with 10 gigs of space (50%) free space on the primary
hard drive. All required maintenance processes are up to date:

1. Defrag
2. Clean Registry
3. Files cleanup
4. Scan for spy ware

I am getting frustrated, the next step is probably an uninstall of McAfee,
"repair" XP, update, "repair" MSOffice", update - Probably several hours
work. To avoid the 10 minute boot hang-up, I just don't turn the machine
off. But, to keep thing running you have to reboot every few days. This is
a real nuisance.

Is there a way just to get rid of the update?

Any help will really be appreciated and same me that dreaded $90.00 phone
call to Microsoft.

Allan P. London, CPA
(e-mail address removed)

 

[DL]

If you manually update, then view history, on any failures there is usually
a '?' icon, clicking this will give various details/msgs

If your PC takes 10 mins to boot up and or you have to reboot every couple
of days you have something else going on

 

[robert.mager]

I have had the same problem for quite a while.

I have been looking for a solution on different sites, Microsoft's and
others (forums, etc.), without success up to now. Many users seem to
have the very same problem.

My computer is clean as well.

If anybody have a clue, please share it!

mager

alondon a écrit :

 

[robert.mager]

I finally found this solution on a group discussion, and it worked for
me:

Using Windows Explorer go to C:\Documents and Settings\(user
name)\Application Data\Windows Live Safety Center\BackUp and
double-click the
..reg file created by the Microsoft Safety registry cleanup.

After that, the update installed properly.

I hope the next ones will...

Good luck!

(e-mail address removed) a écrit :