Unwanted programs, missing files at startup

[Frank Shelledy]

I'm trying to clean up a computer that had a lot of unwanted stuff opening
at startup. I ran msconfig and cleaned out the startup programs. Ran Control
Panel/Add and Remove Programs, cleaned that out. Now on startup I still get
these messages:

Message box headed RUNDLL
Error loading C:\Program Files\Acceleration
Software\anti-virus\sstsmon.dll
The specified module could not be found.

Message box headed WJView Error
Error: Could not find Main:
The system cannot find the file specified.

There must be a place in the system that I need to exercise to remove these
processes. Help me if you can.

Frank Shelledy

 

[Guest]

The RUNDLL is from the antivirus software that was partialy uninstalled,the
wjview must be MJVM,usually to chk that one types in cmd:jview Which if
text is displayed its installed,if not it isnt.For the antivirus,you might
go to
run,type:services.msc In msc,see if some part of the antivirus is
listed,if so,
double click,select disable.For MJVM,open update catalog,server 2003,web
edition,its the first listed.

 

[Frank Shelledy]

I opened 'services.msc' and didn't find anything that looked like
Acceleration Software or other anti-virus.

I don't know how to open 'update catalog'.

I found 8 files labeled RUNDLL.EXE-(numbers) in windows/prefetch. All are
dated during the time I was deleting programs, etc. None of them contained
'stsmon' (or the same separated by spaces). Would there be a problem if I
deleted these files?

Thanks for your continuing help.
Frank

 

[AZApoker]

try removing from regedit??

 

[Nepatsfan]

(e-mail address removed),

I'm trying to clean up a computer that had a lot of unwanted
stuff opening at startup. I ran msconfig and cleaned out the
startup programs. Ran Control Panel/Add and Remove Programs,
cleaned that out. Now on startup I still get these messages:

Message box headed RUNDLL
Error loading C:\Program Files\Acceleration
Software\anti-virus\sstsmon.dll
The specified module could not be found.

Message box headed WJView Error
Error: Could not find Main:
The system cannot find the file specified.

There must be a place in the system that I need to exercise
to remove these processes. Help me if you can.

Frank Shelledy

Go to this web site and download HijackThis

HijackThis 1.99.1
http://www.merijn.org/files/hijackthis.zip

Run the program and save the log. There are a number of web
sites where HijackThis logs should be posted. Here are some of
the more popular ones:

CastleCops HijackThis Forum
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html

Aumha Forums - HijackThis Logs
http://forum.aumha.org/

HijackThis Logs and Analysis
http://www.bleepingcomputer.com/forums/HijackThis_Logs_and_Analysis-f22.html

HijackThis Logs and Spyware/Malware Removal
http://forums.tomcoyote.org/index.php?showforum=27

Spyware Warrior HijackThis Logs
http://spywarewarrior.com/viewforum.php?f=5

These forums are staffed by volunteers who have demonstrated
their ability to interpret these logs and provide safe and
helpful assistance. Also, the forums are moderated, adding a
degree of assurance that the advice given is valid. Please do
not post a HijackThis log on one of these newsgroups. You have
no guarantee that the advice given would not make a bad
situation worse.

I'd also suggest you do the following:

1. Make sure your antivirus software is up to date and run a
scan.

2. Download, install and run the following programs,

AdAware
http://www.spychecker.com/program/adaware.html

Spybot S & D
http://www.spychecker.com/program/spybot.html

Ewido Anti-Spyware 30 day trial version
http://www.ewido.net/en/download/

3. Visit a couple of the free online virus scanners and see
what they find:

Trend Micro Housecall:
http://housecall.trendmicro.com/

Panda Active Scan:
http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm

BitDefender Online Scanner
http://www.bitdefender.com/scan8/ie.html

Kaspersky Anti-Virus: Free Online Virus Scanner
http://www.kaspersky.com/virusscanner

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp?WWW_URL=www.mcafee.com/myapps/mfs/default.asp

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym

Good luck

Nepatsfan