G
Guest
Hi. I am having a problem getting into my computer, have searched the web and
have found some questions with similar problems but no solutions. OK - here
the problem:
I am running XP professional on an HP laptop. No hardware or software
changes in months. I tried to turn the computer on when it wasn't plugged in
- the battery died while it was loading, the computer was in hibernate mode
at the time. When I tried turning it on again I got a whole bunch of errors
about files not saving properly. The computer worked fine for about half an
hour then blue screened - I think the error message was kernel_inpage_error
or something like that. Since then I have been getting
unmountable_boot_volume blue screen error shortly after the XP logo comes up.
I have tried the following to fix it:
chkdsk /r - stops at 39% - the volume appears to contain one or more
unrecoverable errors.
fixboot - gives the message: "the boot sector is corrupt" then "boot sector
could not be fixed'
fixmbr same as above
bootcfg /scan could not complete scan - the other functions don't work if
the scan fails.
safemode hangs at mups.sys
last known good configuration doesn't work
My computer doesn't have a floppy drive, so I haven't been able to write a
bootable floppy - they told me I'd never need one since usb flash cards are
the future.
I really need to get files off my computer, any suggestions on how to
resolve this?
Thanks in advance for your help
have found some questions with similar problems but no solutions. OK - here
the problem:
I am running XP professional on an HP laptop. No hardware or software
changes in months. I tried to turn the computer on when it wasn't plugged in
- the battery died while it was loading, the computer was in hibernate mode
at the time. When I tried turning it on again I got a whole bunch of errors
about files not saving properly. The computer worked fine for about half an
hour then blue screened - I think the error message was kernel_inpage_error
or something like that. Since then I have been getting
unmountable_boot_volume blue screen error shortly after the XP logo comes up.
I have tried the following to fix it:
chkdsk /r - stops at 39% - the volume appears to contain one or more
unrecoverable errors.
fixboot - gives the message: "the boot sector is corrupt" then "boot sector
could not be fixed'
fixmbr same as above
bootcfg /scan could not complete scan - the other functions don't work if
the scan fails.
safemode hangs at mups.sys
last known good configuration doesn't work
My computer doesn't have a floppy drive, so I haven't been able to write a
bootable floppy - they told me I'd never need one since usb flash cards are
the future.
I really need to get files off my computer, any suggestions on how to
resolve this?
Thanks in advance for your help