Unknown Program Trying to Access Address Book

[Guest]

Whenever I open a new e-mal message in Outlook an alert pops up stating that
an unknown program is trying to access my address book and that it might be a
virus.

I believe it is somehow related to Adobe Acrobat Pro v6.0. I recently
installed an update to that pogram and the Outlook alert message appeared
right after. I uninstalled Adobe and tried a new message in Outlook and the
alert did not pop up. I re-installed Adobe and the alert came back.

I believe this is fixed in the registry files becasue I had the same isue on
another machine running WinXP. It turns out that SP3 somehow created a
conflict between Adobe and Outlook. I am currently running Win2000. My
Outlook version is 2002. I can't recall how I fixed it on the XP machine
(should have written it down). But the fix may not be the same on W2K. I did
install SP4 on my current machine but still no joy.

I would appreciate any help I can get.

Thanks much.

 

[Diane Poremsky [MVP]]

http://www.slipstick.com/outlook/ol2002sp3.htm#acrobat

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

Thanks very much. This fixed it. I appreciate your help.
--
als1

http://www.slipstick.com/outlook/ol2002sp3.htm#acrobat

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Whenever I open a new e-mal message in Outlook an alert pops up stating
that
an unknown program is trying to access my address book and that it might
be a
virus.

I believe it is somehow related to Adobe Acrobat Pro v6.0. I recently
installed an update to that pogram and the Outlook alert message appeared
right after. I uninstalled Adobe and tried a new message in Outlook and
the
alert did not pop up. I re-installed Adobe and the alert came back.

I believe this is fixed in the registry files becasue I had the same isue
on
another machine running WinXP. It turns out that SP3 somehow created a
conflict between Adobe and Outlook. I am currently running Win2000. My
Outlook version is 2002. I can't recall how I fixed it on the XP machine
(should have written it down). But the fix may not be the same on W2K. I
did
install SP4 on my current machine but still no joy.

I would appreciate any help I can get.

Thanks much.