The fix did not work. I have a similar issue and more regarding trial
software that came with my Gateway Vista. I have purchased, installed and
registered Microsoft Office PROFESSIONAL 2007, that cost me $$$. It works
well. However, when I go to download templates for my use, Microsoft Office
Genuine Advantage reports that my PC has a copy of Microsoft Office Home and
Student 2007 that is not valid.
Although I had uninstalled Microsoft Office Home and Student 2007, it still
shows as an installed program in my Control Panel, although none of its
components show in START/Programs any longer. Only the Microsoft Office
PROFESSIONAL 2007 programs are in START/Programs.
When I try to UNINSTALL Microsoft Office Home and Student 2007 from the
Control Panel, I get a message that the installation files are corrupted and
that I need to reinstall from the original media source. I do not have the
original media source for the trial software, (and I don't want to reinstall
it either.) I just want to DOWNLOAD the templates that I need!
The files that remain showing in
%AllUsersprofile%\Application Data\Microsoft\Office\Data
are 89446.bpc, opa11.dat, OPA12.BAK and opa12.dat
I suspect that I will need to delete certain Registry entries. PLEASE HELP!
-Steve